johanna A.
difficult getting a refund for returned item
i have bought many items ---some expensive and others average price---always very satisfied---recently i bought earrings and was underwhelmed so i returned them several days before the cutoff for refund---called several times and was always not in the time for customer service to take my calls---have received no refund and no credit on my account---i wanted to use the credit to buy something else but since there has not been a credit issued i was not able to buy anything---now i am completely disappointed and now want a REFUND !!!!!!!!