Mark B.
TVG deficiencies
First let's deal with 4NJBets, the NJ horse wagering site operated by TVG. If you deposit with PayPal, they take a five dollar fee. Why? I don't know. PayPal, ACH deposits and credit card deposits have to "clear" before you can withdraw your own money!! Ridiculous. So if you win, say, $500, they won't release your winnings for days hoping you'll blow it back* (*in my opinion.) I can withdraw cash from other legal gambling sites the same day and with PayPal, I often get the cash in a few minutes or hours. I suggest: Track your handicappers to see how well they do. Allow players to customize their screens to show only the tracks they are interested in, even if it's in a second column. Pay out winnings the same day. Conform the mobile site to the desktop version. On the left side of the betting page scores of tracks are listed. I have suggested they allow us to select a few tracks and only those would be on the left so you don't have to scroll through them all to find your track. They ignore all suggestions. The mobile site is crap; I don't use it unless I have to. It should have the same interface as the computer version. As far as their TV product, most of the so-called handicappers just do a poor job, especially during the day. (More elaboration on request) On the plus side, the programs are easy to order and read; the video is very good as well.