Turfmatic Reviews | Read Customer Reviews of turfmatic.com

TurfmaticReviews of turfmatic.com

4.2285 reviews
Manufacturing
1007 N Orange Street, 4th Floor, Wilmington, Delaware

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Turfmatic

About Turfmatic

Turfmatic™ is a global brand specialising in electric sweepers and power brooms for artificial grass maintenance. Our tools are engineered to clean, lift, and revitalise synthetic turf—making them ideal for homes, schools, sports facilities, landscapers, and installers worldwide. From compact sweepers to professional-grade brooms, Turfmatic™ products are trusted for their durability, ease of use, and powerful results. With customers across the UK, USA, Europe, and Australia, we’re proud to support a cleaner, greener lawn—wherever you are.

Turfmatic (turfmatic.com) has 285 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: turfmatic.com
Website: turfmatic.com
Category: Manufacturing
Location: Wilmington, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 13% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Turfmatic reviews

285 approved reviews, newest moderated first

Scott H.
Sep 6, 2025
Ordering was easy and works great!
Ordering was easy and works great!
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Ismael V.
Sep 4, 2025
Great service.
Great service. I have not used it yet but I will soon.
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Stephen H.
Aug 31, 2025
Was skeptical of any of these sweepers…
Was skeptical of any of these sweepers on the market but this works perfectly! Finally have an easy way to get pine needles up and all the chewn up dog toy stuffing stuck in turf. Couldn't be happier with results. Turf looks amazing!
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Larry G.
Aug 20, 2025
Saved a lot by buying direct.
Saved a lot by buying direct. Quick shipping. Easy to assemble. Does a better job than the videos showed. Quieter than expected
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Celly
Jul 22, 2025
Great product… however don’t expect good customer service as they lack the inability for communication.
Great product, to bad they lack in good customer service. I’ll be taking my business somewhere else for future turf needs. There lack of communication needs work.
Response from TurfmaticJul 22, 2025
Hi Celly, Thanks for your review, and we're sorry to hear your experience wasn’t a positive one. We’ve reviewed your order and emails, and believe the issue relates to a duplicated order for the same product. Unfortunately, once items are marked as shipped by our logistics team, we’re unable to recall or cancel them in transit. The delivery was refused and returned to us via UPS, and a full refund for the product was issued. Shipping costs, however, are non-refundable, as outlined in our terms and conditions. That said, we understand how frustrating this situation must’ve felt from your side—especially if communication during that time didn’t meet expectations. While we did respond to all emails, we’re always reviewing how we can make communication clearer and more proactive, especially around order status and cut-off times. We really do appreciate your feedback and thank you again for your custom.
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Vicki C.
Jul 21, 2025
It sweeps up leaves and needles great
It sweeps up leaves and needles great, just wish it would get all the way to the cinder block fence but still it is so much less work raking and grateful for that.
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E. M.
Jul 19, 2025
Great product
Great product, easy to use, and cleaned up turf nicely.
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tnash
Jul 7, 2025
Works well when it runs
Works well when it runs. However, after 15 minutes of running it shuts off. The outside temperature was about 85 degrees Fahrenheit. I let it sit for a few minutes and it started running again for about 5 minutes. The motor must be overheating and it shuts down to prevent overheating. Bad design.
Response from TurfmaticJul 7, 2025
Please check the user guide for the correct brush setting for the roller. Level 2+ is for short sports grade grass only. 1 or 2 is all that is required on domestic lawns. This will ensure a long/unlimited runtime.
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