Turf Factory Direct Reviews | Read Customer Reviews of turffactorydirect.com

Turf Factory DirectReviews of turffactorydirect.com

4.7227 reviews
Furniture Stores
242 Duckworth Rd, Dalton, Georgia

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Turf Factory Direct

About Turf Factory Direct

Thank you for considering Turf Factory Direct for your turf needs. Located in the “Carpet Capital of the World” gives us the advantage of providing synthetic turf for every application imaginable and the ability to ship fast at discounted pricing. Along with our wholesale pricing, we deliver excellent customer service. At Turf Factory Direct, we have sales reps standing by to assist our customers with making efficient and effective ordering decisions. Along with our superb customer service, our pricing is unbeatable. We also offer free or deeply discounted shipping rates on every purchase. Our #1 goal is maintaining low overhead, which, in return, allows us to keep our pricing the most economical yet highest quality American Made synthetic turf online today!

Turf Factory Direct (turffactorydirect.com) has 227 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: turffactorydirect.com
Website: turffactorydirect.com
Category: Furniture Stores
Location: Dalton, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 70% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Turf Factory Direct reviews

227 approved reviews, newest moderated first

JHavens
May 20, 2019
First time buyers
First time buyers - great experience - thank you !!!
Response from Turf Factory DirectMay 23, 2019
Thank you for your business!
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Ken
May 17, 2019
Brandi was very helpful
Brandi was very helpful
Response from Turf Factory DirectMay 23, 2019
Thank you so very much for your review. We are happy Brandie was able to assist you!
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Eric
May 16, 2019
Did an online order and everything…
Did an online order and everything worked out as they advertised. Got samples, ordered my choice, and it arrived a week later. I calculated a bit short on material so I called them to order more and it was easy as it could be. Brandi was awesome.
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Cesar
May 15, 2019
Great Speedy service quality Synthetic Turf
Randy helped me out with everything I needed to get my project started I would recommend tfd to everyone
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Jason
May 14, 2019
Great Customer Service!!!
Great Customer Service!!! Brandie 👍🏻👍🏻👍🏻
Response from Turf Factory DirectMay 14, 2019
Thank you for your business and for taking the time to review our company!
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Christian
May 9, 2019
Great customer service very helpful…
Great customer service very helpful with my purchase. All questions were answered I will use them again
Response from Turf Factory DirectMay 9, 2019
Thank you so much for your business and your wonderful review. We love working with wonderful customers like you :)
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Lee M.
May 9, 2019
Outstanding Artificial Turf & Customer Service.
Sales member Brandi ; ) has given us outstanding customer service very knowledgeable and got our order filled and ready the same day. Our customers love the product looks & feels like real Grass. I highly recommend Turf Factory Direct to other business owners and Homeowners alike. Awesome Company and product is Made in USA.
Response from Turf Factory DirectMay 9, 2019
Thank you Mr. Mason for your review, but most importantly thank you for your continued support of our company and American made products. We appreciate your feedback and we're pleased to see Brandie is doing a great job handling your needs :)
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David
May 8, 2019
5 stars
Very helpful in processing my order.
Response from Turf Factory DirectMay 9, 2019
Thank you so much for your business and your positive review of our company!
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