Yila Q.
The worse product you'll ever buy. Hard like asphalt and painful like sandpaper
I own multiple health-clubs and purchased the black multi sport turf for one of the gyms because I wanted to change from green turf to black. BIG MISTAKE! The color was not the problem but the product itself is horrible, harder than sandpaper. I placed the turf in the designated functional training area and the members avoid it like the plaque. You can't kneel on it, you can't seat on it, it's impossible to work-out on it. You can't walk barefooted on it. Also, because the turf is black and insanely hard, it picks up and hold onto it everything that falls on it. I've tried three different brands of commercial vacuums to no avail. You cannot mop it and it repels water. I have called this company for assistance in how to clean it many times and I am still waiting for a call back. The turf was installed in March and there's no way to clean it. I am looking everywhere for solutions, but at this point I might have to replace it and end this nightmare once and for all.
Response from Turf Factory DirectJun 26, 2025
Hi Yila, We are sorry to hear you're not satisfied with the product. We offer samples of all our indoor products to ensure customers are satisfied with the texture, color, and density before purchasing. The Multi Sport is a texturized polypropylene turf. It is made for applications like speed/agility, sled pushing, batting cages, and sports that can limit or avoid direct skin contact. We do not advertise it as a product good for things like stretching, push-ups, burpees or any plyometrics.