Tuned In TokyoReviews of tunedintokyo.com

I just bought two shirts from there as a Christmas gift, they arrived just in time but they weren’t the right shirts and not even the right size that I wanted. They won’t let me return it unless I pay to ship it back and they’re only offering a 10% refund. If you are ordering internationally beware.

So i ordered the mystery box over a month ago as a gift. I still have yet to receive it the tracking number I was given says it's invalid. I have reached out to them several times now. I received one response on my first email after two weeks saying the order was in process. Here it is another two weeks down the road no response and no delivery. I filed to reverse the charges through PayPal.

Liked the Itachi Uchia T Shirt!!! You guys need more Anime Character T Shirts!

Ordered 3 sweaters to ship to Belgium, everything went quick and the sweaters are wonderful! Great quality design, materials and even though guessing the exact size was a bit nerving, they all fit perfectly!

Horrible customer service Ordered a hoodie and received the wrong item. Print was off-centered. Requested to have the right item shipped to me, they refused to ship it unless I shipped the wrong one back and had to wait until they received it to get the other one. It was for a birthday gift, so it would've definitely arrived late. If I wanted to somehow keep that horrible sweater, they would've only refunded me 15% for their OWN mistake. They didn't care at all. Had to ship the item back to them and PAY out of MY OWN pocket for shipping costs and they offered to refund 5% of my shipping costs, which ended up being around $1CAD. Treated me like an idiot. All the other "positive reviews" are clearly fake, don't trust this company. Until they get better customer service, quality items and a real reputation, you better spend your money elsewhere. Absolute waste of time and money.

Sent me the wrong item, made me pay to ship it back to get a refund. Didn't offer a shipping refund for their own mistake. Garbage customer service, if you order from them, hope that they send you the right item.

I bought the shirt because I liked the design and I was surprised by just how high quality the print was. It also fits and feels great!

CUSTOMER SERICE??? Doesn't exist. My order shipped without items- I have called and emailed with zero response. Had to resort to reversing charges on my credit card. If you have any thoughts of a return or exchange- forget it! You're stuck with whatever they send, that is if they send it at all!!! HORRIBLE COMPANY