Tuned In TokyoReviews of tunedintokyo.com

Just another loser dropshipper. Tried to communicate via email twice with no response. Save your time, cut out the middleman and order directly off aliexpress or something.

Placed an order on Dec 20,2024 didn’t hear anything that the order was completed until 2 days again should not take a month to create orders and not sure were it coming from. And you don’t get compensation for they taking more than a month to send item out.

Terrible company to order from it's been 1 month and my order has still not shipped I'm reporting to the credit card company today

Stll waiting for my package ordered on 12/13/2024. Wrote an email trying to get info on my order. No response.

I hate to say this, but this company is no longer legit, in my opinion. I ordered from this last year and had a great experience however, this year is a different story. I ordered on November 30, they “created a label” on December 13, (switched from UPS to USPS, like many reviews on here are saying as well). Which is wild because supposedly they ship between 4 - 5 business days. And then that was it. They don’t respond to emails & they send the same generic one. Save yourself the headache, if you’ve already ordered from them as well, and contact your credit card company and get refund refunded

There's a few negatives I'll list first but overall I've had great service and a brilliant product. Shipping cost: being ready for this one as it is high if your Shipping to the UK and it will take a while between 1 week to a month usually so bear this in mind before ordering. It is an American based company so to be fair high deliver prices and long waits should be expected for a reasonably small company. Good stuff: The hoodies are brilliant Quality there very warm and I suspect pre shrunk meaning the fit is great and stays great mine has been through the wash a few times nothing has faded and there is no damage to them I currently have 3 hoodies. The sizing is also great so if you normally wear large the get a large here. Summary If you can cope with the delivery cost and a long wait then I would highly recommend them as the designs are unique, good quality and really stand out at car shows or in general but if you want something next day at the same price as a hoodies from amazon this is not the place for you but I will be a repeat visitor only improvements I would make is a better system for help as the email system as some have mentioned can be a little tedious.

I ordered a mystery box on 12/5/24. The shipping label was printed for UPS and changed to USPS on 12/13/24. Neither carrier has received my package. It shouldn't take a month for the package to leave your company.

My order said it was delivered & I never received it! Sent an email to customer service & haven’t heard back yet!