Tuff ShedReviews of tuffshed.com

When I realized my personal information was being shared with unauthorized parties, I cancelled the contract. They lost a 35,000 dollar contract because they cannot behave like anything but, gossipy, catty, HS girls. After reading the comments, it appears I dodged a bullet. Yikes. I saw some warning signs, but this would have been bad.

Horrible! We spent almost a year now trying to build a 30x30 detached garage in our backyard. We paid Tuff Shed almost $45,000 dollars! We have dings scratches, etc it looks horrible! They charged us for city permitting and we still haven't passed. They failed to include electrical review in permits (duh, 30x30 garage will need electricity). Also failed truss bracing and weather proof material. -Left us a 5 gallon bucket of paint for "us to finish". -Such a horrible company and even worse customer service!

I started my process in July 2023 spoke with the salesman a few times about what I wanted out of the shed. I told him I wanted to put a storage loft in the shed and I was told that customers do install them and it will work I also told him I’m 6 feet tall and the 7 foot walls should be ok for the support beams for the loft and he agreed. My she was built 10/27/23 and when I returned home from work that night I noticed the roof was very low. The next morning I went out and started checking and measuring things and found out that the top of the walls are only 6 feet 8 inches and if I did install a loft I would hit my head on the support boards and with the roof at the pitch it is I would only have 11 inches of space before getting to the board going across the rafters. I feel as if the salesman should have told me I would want to go with a steeper roof for what I wanted and I should have also been told that the walls are not a true 7 feet. I’m a mechanic not a contractor or carpenter. There was a work bench included which has nails poking out of the front of it, nails that missed the 2x4’s for the walls, nails that missed the rafters for the plywood on the roof, one rafter has 2 or 3 nails that completely missed the top board of the wall, the rafters at each end of the shed are not full 2x4’s and there are gaps which I feel like should be tighter together for better support. The double door is 5 feet 11 inches not the full 6 feet they said (not that big of a deal). The drip edge was also poorly installed. I feel I was just pushed through the process to get the sale done instead or taking into consideration what the customer wanted. I spoke to a manager today 11/1/23 and he was rude and ended up hanging up on me at the end of the conversation. I DO NOT recommend turf sheds to anyone if I could give a negative star review I would. Do not use this company they just want to get the sale done and make their money they could careless about the customer. I also told them I do not want this shed I want it off of my property and was told that’s not possible even though I found on Google from the tuff shed website I have 5 days after completion to change my mind and today is day 5. I wish I could post pictures of this atrocity that was built on my property.

had problems from start, missed first scheduling day and went downhill from there. after numerous failed inspections, had to get my tools out to pass roofing. the inspector got on the roof and put 22 nails in himself, got a new installer. asked when it was finished what would make me happy, only owed $593 so said just waive the balance. manager takes $300 off and gives me a bill of less than 2%, he was too cheap for words. (his poor wife) ordered and paid half back in Mar/2023, and finished in October. smh

Installer came today, 9/15/2023. Install professionalism does not even rate a Star. Roof is incomplete, the peg board was damaged upon delivery and the installer installed it anyway, Floor is made of some weak, inferior type of composite that the installer damaged three times... then he attempted to cover it up with paint. UNACCEPTABLE BUILDING PRACTICES. Uneven cuts in siding, loose nails and untrimmed building wrap. There are a zillion protruding nails from the roofing nails. Installer spent a large portion of the day on the roof. Daylight can be seen through the walls. Trim is crooked and does no fit flush and siding. Sloppy paint job. PS: On 9/22/2023 it rained and soaked the inside of the shed.

I have two Tuffsheds, a small garden shed and a larger one that is intended to be an office/gym. Tuffshed screwed up the installation of the roof and the building leaks like a sieve. I have called Warranty Service and my finishing contractor has as well both of us have gotten the runaround because it is and I quote their busy season. Based on their performance and failure to remediate their work, I would have to recommend avoiding engaging with them.

Stay away, sold me and charged me for cement board and never constructed it with cement board and now can't get a refund even with all the email proof.

Worst Craftsmanship Ever! Incredibly poor job of assembling! Obviously No Quality Control. Think twice! Probably a good shed if it was put together properly. Good luck finding one of those.