Tuff ShedReviews of tuffshed.com

Purchased a 6 x 10 Tuff Shed and had it installed. Decent quality but poor value as it is pricey to say the least. Tuff Shed requires payment up front, which is bad business for the homeowner because when you want something corrected Tuff Shed is quick to exchange emails but doesn't follow through with corrective action. I ended up paying someone else to fix the issue.

Thought I would go ahead and spend a little extra for a quality shed with a good warranty. What a MISTAKE! It was late getting to my house on the day of install, so it took them an extra day to get it up. But as it was going up, noticed that they had brought the INCORRECT DOOR. That took 2 weeks to get replaced, plus the trim needed fixing elsewhere. Then a week later we got rain and the shed LEAKS! So two more weeks to get them out here and they aren't even showing up when they said they would! Now I'm on HOLD with somebody trying to figure out something? Damn, wish I could just pick up the shed and return it for a full refund!

Tuff Shed through Traverse City Michigan. After paying $7500 for a 12x16 shed the day of installation started out well. Unfortunately, the installers informed me that parts of the pre fab shed were missing and they couldn't complete the shingles on the roof. I was told they would be back 2 days later to finish. Two days later when they weren't there, I called them and was told they were sorry but another shed they had been planning on installing in my area was delayed in arrival so they were going to be unable to complete mine. They then said they would be out the next day after installing a shed in my area to finish shingling. The next day at 5pm they again contacted me to say it was too late to finish mine that day. After repeatedly talking to my salesman, Mark, the Tuff Shed district manager Brad and the warehouse scheduler Paul, I was finally guaranteed that they were sending their "best tech" out to complete my shed but not for another week. After that week the tech showed up and said "I'm sorry sir, but they didn't tell me the roof wasn't shingled. They just said that I had to put up some soffits and a couple trim pieces. I've never shingled in my life." So here I sit, out $7500 with an unshingled shed sitting out in the open. Obviously, I will have to stay on them but anybody else, please be forewarned!"

At the very least make Tuff Shed be responsible for permit, especially if you don’t know what your doing. That way Tuff Shed is responsible for concrete, garage, etc. They will never tell you this so make Tuff Shed get permit.

My sales person told me there would be 50/40/10 draw on payment. 50% up front 40% when they start building it in their shop and 10% after installation. I paid 50 % but then a week before install they took the other 50% leaving me no leverage if they screwed up the install. I called up and gave them a piece of my mind and they refunded 10% until install. BEWARE AFTER YOU PAY YOUR 50% LOCK YOUR CARD SO THEY CAN'T GET INTO IT AGAIN!!!. The day of install they called and cancelled stating a family emergency. Then they told me I would have to wait another 3 weeks!!! They cancelled not me but I felt like I was being punished. 1 person has an emergency and I guess the whole company shuts down!!! I finally get to my 2nd install date and they make it here. The 2 guys bring in the pieces off the trailer and there is damage to one of the panels and they act like it is no big deal. I fixed it myself with bondo. The one who hung the door broke off 4 of the 9 screws that hold the door to the hinge and he just left the heads of the screws in the wood. I discovered that when I painted the shed. I toke off 1 side of each hinge to paint behind them. The one who did the shingles did not use a straight edge when he cut off the excess shingles just free hand and it looks like it. Did not notice it till later. All in all I wish I had kept a constant eye on the install team. The name of the company apparently changes to Tuff S**t after they get your money because they don't seem to give a ****.

The shed is great. The experience was horrible. It has been almost a month since my shed was originally supposed to be installed. The first time it was supposed to be installed no one showed or called. I had to call them to find out the builders weren’t going to make it. The builders couldn’t be rescheduled for more than a week. The second time, the builders showed up and built the shed. They did a great job, but forgot the shingles for the roof. Again I had to call and schedule to get the shingles installed. Again it took more than a week. I ended up missing 3 days of work to get my shed built. Time is money. I’m not sure Tuff Shed cares about the customer once they have most of the money. The experience was so bad I could not recommend Tuff shed.

TOUGH SHED REVIEW January 25, 2021 My current age is 75 and I have built many sheds and additions in my years. I am NOT a licensed builder but all the sheds and additions I have built have always passed a home building inspection. I would say if you are someone with no carpenter skills then higher a handyman to build you a shed. I am also a disabled combat Veteran who a few years ago had a very big hand surgery and has lost use of his right hand now so I can't build sheds anymore. I needed a new shed and I went with Tough Shed. Never again would I let them build me even an outhouse on my property. According to my Township inspector these are made to just pass inspections and I mean barely. What a joke this was, they started the assembly and found out the doors were 2 different sizes and the overhangs were not made for this 12x16 foot shed. They were made for a 10 foot shed. So back to the factory and wait for new ones to be made. When it came time to do the roof and shingles it is required to leave a 1/8 gap between the sheets of cheap 7/16 OSB they put on the roof and of course don't butt the sheets up at the peak especially in the cold winter. The use of plywood “H” clips is highly recommended to support extra weight on the roof. Of course why listen to the old man, so all the sheets are butted up tight now and no plywood clips were used, they cost 20 cents each and I needed 14 of them and when hot weather arrives the sheets will expand. I don't know how much they will expand but they will. When they nailed down the shingles the nails MUST break thru the roofing material by at least 1/4 inch this is stated in their brochure. Some nails do and most don't. This is a possible failure of the shingle when a strong wind comes and blows some off the roof. My inspector told me that they meet the very bare minimum requirements for nailing and taking them to court could turn into a long battle. Also the T1-11 siding is of a thin quality, bare minimum again and when they shoot the nails in with the air nail guns they go into the siding too deep and it looks terrible even after the paint is applied. They had a few loose sheets of siding and they shot more nails then needed into the wood. It looks like someone was shooting a machine gun of nails in a few spots for the Heck of it. When spring comes I will take a good 40 year caulk and fill all them nail holes in flush to the paneling. If I didn't do that then the water would get into the deep holes and start rotting that thin cheap wood, so caulk and paint again. Truth is from me I always took pride in what I built for myself and friends. When nailing the sheeting onto the walls I always used a hammer and nail set for a nice finish but for them time is money and a nail gun does the job if only the air pressure is set properly. I learned that before installing the siding I prefer that the back side be painted 1 foot up 2 coats and the lower edge especially to avoid rotting of the wood. I know it would be hard (sic) for tough shed to do that but it has sure kept my home built shed and my customers sheds in Northern Michigan from rotting when it is so close to the ground for the past 20 years. Summing it all up I am sorry I had Tuff Shed do the job but it was August when I ordered this shed and it was not until January that it got built. I could not find a contractor to build me this shed; everyone was so busy because of the Covid 19 and shortage of wood. Take my advice if you use Tuff Shed you do need a permit and you will get a shed but it will meet code by bare minimum, believe me I do know what I am talking about. Possibly for a few dollars less or more you can get a quality shed built by a real carpenter. These sheds are mass produced. Dated January 25 2021 and finally had a final inspection and thanks to the inspector for being so honest with me about something I already knew. Tough Shed is mass produced and barely meets inspections.