Yucca HealthYucca Health is a modern healthcare brand built on one promise: treatment that works - delivered through a seamless, patient-first experience.Our mission is to to redefine modern, science-backed healthcare that is personal, intentional, and built around the people it serves.We know that effective treatment is only part of the equation. What truly defines care is what surrounds it — the responsiveness, the follow-through, and the support at every step of your journey.
Yucca Health (tryyucca.com) has 1,131 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 66 reviews with 1 star · Clear filters
Courtney C.
Very challenging to communicate with this company.
Response from Yucca HealthDec 16, 2025
We understand your experience wasn’t ideal. We want to make it right and ensure you get the support you need. Someone from our team will be reaching out soon to review your situation and make sure everything is sorted.
Tammy Lonas H.
I was sold an overpriced product, that gave absolutely no results. I was giving a price in the beginning, and then charged $100 more than that the second time. The product doesn’t work and the price isn’t reasonable so for that I give it a zero… But This forces me to give it one star
Response from Yucca HealthDec 16, 2025
We’re very sorry to hear about your experience and understand your frustration regarding the pricing and results. This is certainly not the experience we want for our patients. Someone from our team will be reaching out to review your order and work with you to address these concerns. We appreciate your patience as we resolve this.
Janelle W.
Keep taking money - they kept sending me new bottles when I just got one. I was charged 3 times in a row within one month. They finally have moved my next date until January. However, I cannot really afford this anyway so being charged $550 more in a month than I had estimated for put me in great strain for the month.
Response from Yucca HealthDec 16, 2025
Thank you for sharing your experience, and we completely understand how stressful unexpected charges can be. We’re very sorry for the inconvenience this has caused. Someone from our team will be reaching out to you shortly to review your account and help resolve this issue. We appreciate your patience.
Kim L.
MEDICINE IS NOT HIGH POTENCY
Response from Yucca HealthDec 16, 2025
Thank you for your feedback, and we understand your concern regarding the potency of your medication. We’re sorry for any frustration this has caused. Someone from our team will be reaching out to you shortly to review your situation and provide assistance.
Kathy G.
I just don't understand why I was sent a lower dose than I have been on. I first received three months worth of medication. When I ordered a 4th and then 5th month the dosage decreased and I don't know why. I wanted an increase. I feel like I just wasted a lot of money on the last two months of medication. Im not going to lose anything now for the next two months.
Response from Yucca HealthDec 16, 2025
We’re really sorry to hear about your experience and understand how frustrating this must feel. Thank you for sharing your feedback. Someone from our team will be reaching out shortly to review your order and help clarify the situation. We appreciate your patience as we work to make this right.
Sara
DO NOT DO BUSINESS with this company! Customer service is quite literally non existent. Their phone # is just a answering machine that no one responds to. Their chat feature is the exact same, no response. They will charge your card immediately after signing up. Also you are automatically signing up for 6 months no matter what you "choose". And you cannot cancel
Response from Yucca HealthNov 19, 2025
Hi there, thank you for sharing your feedback. We’re really sorry for the frustration this has caused; this is not the experience we want for our customers. We take your concerns seriously and will be looking into this. Someone from our team will be reaching out to you to help resolve the issue and provide support. We appreciate your patience while we work on this. ** Updated reply: Hi again, thank you for your patience. We weren’t able to locate your account with the information provided, but we’d really like to help get this sorted for you. If it’s easier, you can reach us anytime at +1 (888) 388-1878 or email us at [email protected]. You can also leave a voicemail with your preferred callback time or an alternate number and we’ll do our best to reach you then. We’re looking forward to connecting with you and getting this resolved.
Andrea T.
Did not work the treatment , and nobody respond my messages VERY DISSAPOINTED
Response from Yucca HealthNov 11, 2025
Hi Andrea, we’re so sorry to hear that you’re disappointed and that the treatment didn’t meet your expectations. That’s never the experience we want for our patients. Our Care Specialist has already reached out to you directly to review your concerns and help find the best way forward. We truly appreciate your patience and the opportunity to make things right. Your journey and satisfaction mean A LOT to us, and we’re committed to ensuring you feel fully supported every step of the way. Speak soon!
Reggie T.
I have tried repeatedly to contact the doctor and support. The doctor never responds and support finally says “how can I help” hours after I have given up and closed the app! My refill has been stuck at their pharmacy for 5 days and I am already behind a shot due to not having enough in the vials. Totally unacceptable and a very ineffective way to support your customers.
Response from Yucca HealthNov 5, 2025
Hi Regina, we’re truly sorry for the delay and the frustration this has caused. We’re currently experiencing a high volume of orders and messages, which has led to longer response times than usual. Rest assured that we're trying our best to get back to everyone as soon as we can. Our care specialist is reaching out to you directly to address this and ensure your refill is processed as quickly as possible. Thank you for your patience and understanding!