Yucca HealthReviews of tryyucca.com

Unauthorized payment taken from my account and no product received

I’m paying almost $400 a month. They change my RX to not have B 12. You can’t delete your payment method. I’m done with not getting what I asked for at this expensive price

I sent a message right back to the doctor when I got the approval for the medication. However, no one responded but you still shipped the Rx to me. The question was why does B12 come with the glp1? I believe that makes me nauseous. No, I wont be taking another supplement for the nausea as I wanted the glp1 sent without it.

I was charged for two shipments that I canceled but then received. The problem is I was going off these shots during to some health issues. Now I have two expired expensive month of product I paid for but can’t use.

Extremely unprofessional service. The doctor never responds to messages, and there is absolutely no timely support. My experience is completely opposite of what the positive reviews describe. It seriously makes me question the authenticity of those reviews. My account name: Phuoc Pham

I signed up for this because I was supposed to have a brief consult as I’ve done peptides before. Instead, the doctor assigned to me didn’t review my medical history and blindly prescribed me their standard package. Yucca’s customer service is trying to correct this issue, but I’m not sure I can trust their doctor’s opinion at this point.

I sing up for six months at $146 and on my second package this company charged my credit card $275. I’ve called and there’s no one who can help you. Just leave a message with a rep who tells you they will reply through the portal. This is my second call, nothing has happened. Next step BBB complaint.

They have been communicating, but absolutely nothing has gone right since I signed up and it’s been nothing but a waiting game. First, they happily took my $1550, then I wasn’t able to access my portal, and I had to reach out to get access to my account, there was no option to set a password when I signed up, they send a “magic-link” to your email, something that they say they’ve fixed, but I still receive none of those emails (and yes I’ve checked spam and junk folders) Someone finally set a password and I can access my account via that method, great. They shipped my medication via UPS 2nd day air. That was a week ago. UPS has no idea where the package is, and neither does anyone. I’ve been in contact with both Yucca and UPS and neither will help, and they seem happy to keep me waiting with no resolution. They will not refund my money nor do they have any guarantee that I’ll even get my shipment that I paid them almost a whole paycheck for. Extremely frustrating and disappointing experience. Go with and actual reputable company that will be proactive about communicating so you don’t have to chase down answers.