Jenny
Return request being ignored
Firstly I have not used the product so this isn’t a review about the product. It’s a review about customer support. I ordered the product which I received in good time but my situation had changed and I know longer wanted the product. I followed their refund policy and emailed requesting a return/refund. It has not been quite a few weeks and I have not received a reply. I have emailed multiple times, reached out on other platforms trying to get a response and have yet to have a reply. I am hoping, maybe, I will get a reply to this. I cannot call them as it is an international number and according to their terms and conditions I have followed their processes, so I am not sure why I am not receiving a reply! Please help trystrawberry.




