I bought the Try Strawberry product and applied it for 3–4 days. Shortly after, I developed severe itchy rashes on my knees and legs, along with unexpected knee pain. Thankfully, I only tested it on my knee first otherwise, I might have applied it on more sensitive areas like my bikini line or underarms, which could have been much worse.
This product feels highly chemical and unsafe. Please don’t buy it it’s not worth the risk to your skin or health.
GA
Gaby
I love this cream
I love this cream. Ive Ben using it now for about 2 months and its amazing stuff. I appy morning and night after my shower and its made a huge difference in my skin.
HA
Hannah
Amazing product
Amazing product - can see a difference already
MA
Marglaine
I did not receive my product
I did not receive my product. The company used a 3rd party delivery service which messed up my delivery. There was a picture and text message that says the deliveryman cannot deliver it and will be sending it back to the merchant. The merchant did not care as long as it says delivered on their end. Worst customer service ever. This company cannot be trusted. Buy at your own risk.
PR
Priscilla
No Results, Poor Customer Service, and Questionable Practices
I purchased the Triple-Acid Complex for Keratosis Pilaris from Strawberry Skin (trystrawberry.com) and used it consistently for two months. Unfortunately, I saw no improvement or visible results.
When I contacted the company and requested a refund under their “60-day money-back guarantee,” they initially denied my request, claiming it was past the 60 days. They even sent me tracking information for an order that *wasn’t* mine to support their claim. When I pointed this out and shared that I planned to leave an honest review, they changed their position, admitted I was within the refund window, and said they would escalate my case. It has now been over two weeks with no refund and no further communication from the company.
A few additional concerns I noticed:
- Their website claims a 5-star rating based on over 6,000 reviews, but there’s no visible option for customers to submit a review anywhere on the site.
- Several of their “before and after” photos appear to show different people, not the same person.
- I’ve also come across Facebook ads where the content used seems to come from other creators’ videos promoting entirely different products, including one featuring a dermatologist using The Ordinary glycolic acid — yet the ad markets Strawberry Skin’s products instead.
Overall, my experience has left me questioning the company’s transparency and authenticity. I would recommend doing very thorough research before purchasing, or not purchasing AT ALL.
LB
LB
This company is a scam
This company is a scam. I placed an order on 9/22/25 and have not received the order after being told it was delivered. I have spoken to someone named Amara, who seems like an AI. I have confirmed my address multiple times, and I still haven't received the product. Please do not order from this company, it is a SCAM!!!!! I tried to post the email correspondence from 11/10/25, but you can't attach documents here.
FS
Fiona S.
No Difference
Sorry guys. This did nothing. Been using it for almost two months and nothing for pigmentation on my hands. Don’t waste your money. Have used cheaper store bought ones that also did nothing so I had high hopes for this.
AF
Aubrey F.
Its really works...showing a good…
Its really works...showing a good improvement in my arm, im excited to get back my confidence wearing sleevless that im waiting for a long time!