Jon N.
Ordered June 18 they immediately took…
Ordered June 18 they immediately took 158 where the are they
Response from TryravineJul 28, 2026
Hi Jon, We're truly sorry to hear about your frustration. After reviewing your order, we can confirm that it was successfully delivered on July 14, 2026, at 8:31 AM. We also noticed that the delivery was completed shortly after you submitted this feedback. We completely understand how concerning it can be when you're waiting for an order, and we're always happy to provide updates. At the same time, it's genuinely disheartening to receive a negative review before giving our support team the opportunity to assist. Had you reached out to us, we would have been more than happy to check the shipment status and keep you informed every step of the way. We sincerely hope you've now received your order and that you'll have the chance to experience the product for yourself. If you have any questions, concerns, or need any assistance with your earbuds, please don't hesitate to contact us we're always here to help and want to ensure you have the best possible experience. Thank you for your understanding, and we hope to have the opportunity to regain your confidence. Regards, Malcolm Social Media Team

