PureStreamReviews of trypurestream.com

Response from PureStreamAug 25, 2026

Hi Rebecca, Four happy cats is a pretty solid endorsement 😂💛 I’m sorry one of the fountains gave you trouble, but I’m really glad our team was able to get it sorted and get everyone back to their usual drinking routine. Thanks so much for sticking with us and for the kind words. Hearing you’d buy again means a lot. 🐾 Victoria Head of Support, PureStream

Response from PureStreamAug 25, 2026

Hi Margaret, So glad we could get this taken care of for you quickly 💛 Really appreciate the kind words and the 5 stars! 🐾 Victoria Head of Support, PureStream

Response from PureStreamAug 25, 2026

Hi there, Really appreciate such a thoughtful and fair review. 💛 It sounds like your girls are very committed to their faucet routine 😂 Cats can be ridiculously specific, so I’m glad to hear the fountain itself worked exactly as it should, even if they ultimately weren’t convinced. Thanks again for giving PureStream a shot, and for your patience while we tighten up our support. We really appreciate you taking the time to share such balanced feedback. 🐾 Victoria Head of Support, PureStream

Response from PureStreamAug 21, 2026

Hi Betty, Yesss, love hearing this 💛 So happy the AquaOne is a hit in your house. Thanks so much for the love and for taking the time to leave us a review! Victoria Head of Support, PureStream

Response from PureStreamAug 20, 2026

Hi Maureen, Really appreciate this review, and thank you for giving PureStream a shot 💛 Totally fair callout on the refill process too. That kind of feedback is genuinely useful for us as we keep improving the product. Sorry your cats basically said “absolutely not” 😂 but I’m really glad we could at least make the refund side easy and keep our word. Thanks again for the 5 stars and for sharing the honest feedback with us. 🐾 Victoria Head of Support, PureStream

Response from PureStreamAug 20, 2026

Hi there, This means a lot to us 💛 We’re a small team building fast, so hearing that the customer service stood out genuinely makes our day. Really appreciate the 5 stars and your support of PureStream 🐾 Victoria Head of Support, PureStream

Response from PureStreamAug 20, 2026

Hi Marie, Love to hear this 💛 We’ve been working hard to make sure the support experience feels just as good as the product, so this one made us smile. Really appreciate the 5 stars and your support 🐾 Victoria Head of Support, PureStream

Response from PureStreamAug 20, 2026

Hi there, Okay, THIS is what we love to hear 😂💛 The fact that he was drinking from it within hours, especially when you rarely caught him drinking before, is such a win. And using the reset water for your plants? Elite move. 😂 So glad the setup, quiet pump, and fresh water system are working well for you guys. Thanks so much for sharing this and for the 5 stars 🐾 Victoria Head of Support, PureStream