Pat A.
Customer Query !
Immediate response to inquiry was greatly appreciated!

At Pawsy, we believe your dog's everyday struggles — the scooting, the obsessive paw licking, the restless nights, the sensitive stomach — are too often treated as separate problems to be managed one prescription at a time. We started PawsyLabs to ask a different question: what if many of these issues share a common root in your dog's gut?That question led to our Pawsy™ Parasite Cleanse Drops — a gentle, plant-based herbal blend paired with a beneficial probiotic, made to support your dog's digestive balance and natural defenses from the inside out. We chose a liquid dropper format for easy, flexible dosing and better absorption, and we keep our ingredients simple, familiar, and clearly labeled, so you always know what you're giving your pet.We're a small, owner-led team, and we treat every pet like family — because to us, they are. Our products are made in GMP-certified facilities, and we stand behind them with a 90-day money-back guarantee, one of the longest in our category. If something isn't right, we want to hear about it and make it right.What matters most to us is trust. We respond quickly and personally to every question, we don't over-promise, and we'd always rather earn a loyal customer than make a quick sale. Thousands of dog owners across the US, UK, Canada, Australia, and New Zealand have welcomed Pawsy into their daily routine — and we're grateful for every one of them.Have a question, or a story about your pet? We'd love to hear it: [email protected] 🐾
Pawsy (trypawsy.com) has 58 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Pat A.
Immediate response to inquiry was greatly appreciated!
Stefanie W.
I will never again buy anything off of a Facebook ad. They are all scams. Here’s one example: I wanted to buy a Holistic remedy advertising to prevent parasites in dogs. I first messaged them and asked if their product was made in the USA, which they said it was. I’ve been waiting 2 weeks to get it! So I ask sarcastically if the product is made in China…and they say it is!! #pawsylabs BEWARE OF ALL FACEBOOK ADS🔥 I wish I could post the emails for all to see!!
Wendy
I must say that after I ordered this product I was really concerned that I had been scammed and I was afraid to give the drops to my dog because of the wormwood and black walnut extracts. I was also concerned about the subscription because I didn’t want this to become a continuous medicine stream for my dogs. I used the website contact form and asked for my subscription to be cancelled and it was absolutely no questions, it was just done! Thank you. I have been reading through the replies to the reviews on trust pilot and feel reassured about the contents of the product now. I also realise that if this was a scam they would not respond to the reviews! I will come back and let you know how the drops work for my dogs.
Moxie
Absolutely to hell with this company. Wasn't cleared to give my dog their product and requested a refund. First email response was to offer 15% back and to keep the product. Second email was 20% back. Followed by 30%. Then 50%. Then finally 100% back and to keep the product. Awaiting the 'full refund' though it seems like complete bs to me. Ridiculous, obnoxious tactics. Can only assume they absolutely do nothing care about their products.
SANDRA W.
Super fast response and all correctly processed.
sheena C.
We got some anti parasite drops from this company.....should have taken £25 from account-took out £51.99!!!-Then notified me they were taking money out next for the repeat subscription-WHICH I HAD NOT authorised. Do not trust this site!!!!
Gina
I placed a ONE TIME ONLY order for some drops for yeast prevention for my dog. First of all, it doesn't work!!! Second of all, I did NOT give them permission to sign me up for a subscription! I noticed a month later they charged my bank account for another order of the drops. I emailed them because there is NO customer service number! I was sent a link to click on to unsubscribe, I tried to do so but it showed I have no subscription!!! This company is a fraud!!!! They will take your money and keep doing so monthly without consent> I am waiting for another response and the next step will be to call the Better Buisness Bureau!!! BEWARE OF THIS SO CALLED COMPANY!!!!
Shellie
I received a quick response and they offered a solution to my issue.
Response from PawsyJul 13, 2026
Thank you so much, Shellie! A quick response and a real solution are exactly what we aim for, so we're really glad we could sort things out for you. If there's ever anything else we can help with, just reach out anytime. 🐾 — The PawsyLabs Team