OtterReviews of tryotter.com

4.4588 reviews
Internet & Software

Otter

About Otter

Serving smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.

Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: tryotter.com
Website: tryotter.com
Category: Internet & Software
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Otter reviews

Showing 486 reviews with 5 stars · Clear filters

krushna P.
Mar 10, 2026
I had a great experience with Peter…
I had a great experience with Peter from Otter Service Provider. He was very professional, helpful, and communicated clearly throughout the process. He helped me set up my account smoothly and answered all my questions. I really appreciate his support and excellent service.
Response from OtterMar 10, 2026
Hi there, Thank you for sharing your experience! We're delighted to hear that Peter provided you with professional and helpful support. We're delighted to hear that Peter provided you with professional and helpful support. Looking forward to growing your business together, thanks! -Alex
hany G.
Mar 9, 2026
nice customer service
nice customer service. Amazing
Response from OtterMar 10, 2026
Hi Hany, Thank you for your kind feedback! We're glad to hear you had a great experience with our customer service team. Providing amazing support to our customers is always our priority, and we're looking forward to growing your business together, thanks! -Alex
Ramanjeet C.
Mar 9, 2026
very quick and efficient
Very quick and great support experience.
Response from OtterMar 9, 2026
Hi Ramanjeet, Thank you for the great review! We're happy to hear that you had a quick and positive support experience. Looking forward to growing your business together, thanks! -Alex
Arturo
Mar 9, 2026
My issue wasn't fix but was because of…
My issue wasn't fix but was because of doordash nothing wrong with otters service or support just one thing. I was supposed to meet with somebody else and otter sent me emails about the meeting but somebody else called, in the beginning looks like a spam call and I had to ask for a formal meeting invitation, he did and everything was pretty smooth after that.
Response from OtterMar 9, 2026
Hi Arturo, Thank you for taking the time to share your experience. We're glad to hear that our support team assisted you and that things went smoothly after the meeting invitation was sent. We appreciate your feedback about the initial call and will keep this in mind as we work to make our communication clearer. -Alex
Danny R.
Mar 9, 2026
Very good experience
Very good experience
Response from OtterMar 9, 2026
Hi Danny, Thank you for your kind feedback! We're glad to hear you had a very good experience with our team. If there’s ever anything else we can help you with, please don’t hesitate to reach out. -Alex
Orion
Mar 7, 2026
Great services
Great services
Response from OtterMar 9, 2026
Hi, Thank you for your feedback! We’re happy to hear you had a great experience with our services and truly appreciate your support. -Alex
Matty
Mar 7, 2026
Helped us onboard venmo and did a great…
Helped us onboard venmo and did a great job! Will love to be working with them! great customer service
Response from OtterMar 9, 2026
Hi Matty, Thank you for your kind words! We're glad we could assist you with the Venmo onboarding and make the process smooth. We look forward to continuing to work together! -Alex
Erika T.
Mar 6, 2026
Very helpful & straightforward!
Very helpful & straightforward!
Response from OtterMar 6, 2026
Hi Erika, Thank you for your feedback! We're glad to hear you found the support helpful and straightforward. We appreciate you taking the time to share your experience! -Alex

OtterReviews of tryotter.com

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About Otter

About these reviews

More in Internet & Software

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Globlinker

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I had a great experience with Peter…

nice customer service

very quick and efficient

My issue wasn't fix but was because of…

Very good experience

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Helped us onboard venmo and did a great…

Very helpful & straightforward!