OtterReviews of tryotter.com

4.4588 reviews
Internet & Software

Otter

About Otter

Serving smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.

Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: tryotter.com
Website: tryotter.com
Category: Internet & Software
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

Otter reviews

Showing 486 reviews with 5 stars · Clear filters

Luke
Dec 8, 2023
Otter is awesome!!
I've worked with Otter for over a year, and the team, service, and system are exceptional. Managing various delivery platforms and integrations is complex, but Otter simplifies it seamlessly with outstanding service. I highly recommend this system for businesses seeking hassle-free support. Kudos to the remarkable Otter team, including Rodrigo, Julia, and Micheal.
Response from OtterDec 14, 2023
Hi Luke! So glad to hear you've been having an exceptional experience with the Otter Restaurant Operating System and our team! Simplifying complicated operations is absolutely our goal, and I'm so glad to hear that Rodrigo, Julia and Michael have been helpful in this as well. Will be sure to give them a shoutout! Thank you. - Alex
Caddies
Dec 5, 2023
Ryan is great!
Ryan was so helpful and knowledgeable and fixed my issues while being very friendly and patient!
Response from OtterDec 14, 2023
Hi Caddies! Agree with you – Ryan is definitely a pro! Glad to hear you had a good experience, will be sure to give him a shoutout. Thanks! - Alex
customer
Dec 4, 2023
Vina is a superstar!
I appreciate the support I received from Vina. She was confident and her attention made the solution seem easy. I greatly appreciate her professionalism.
Response from OtterDec 14, 2023
Hi there! I agree! Vina is awesome. Glad to hear she was able to provide you with a solution. Will be sure to give her a special shoutout! Thanks. - Alex
Yin H.
Dec 3, 2023
I really appreciate how wonderful Sarah…
I really appreciate how wonderful Sarah was. She helped me to solve the issue with the integration between Otter and Uber Eats. She was so patience and knowledgeable. I wish all the service industry could be able to provide this kind of service. Thanks. Best Regards, Yin
Response from OtterDec 14, 2023
Hi there Yin He, So glad to hear that Sarah was able to resolve your integration issue! I'll be sure to shout her out. Thanks! - Alex
lizzy S.
Dec 1, 2023
Jorge is great!
Jorge is great! Our company has undergone significant changes in recent months and he's been right there with us every step of the way. In an industry full of reps who are hard to reach and ever-changing, Jorge has been a reliable constant. Keep up the good work and excellent customer service!
Response from OtterDec 1, 2023
Hey there Lizzy! Awesome to hear that Jorge has been a great partner to your business during a period of big change. Completely agree that reliability and trust are critical in our industry, so really glad to hear you've found that with Jorge. Looking forward to growing alongside your business. Thank you! - Alex
Paul Y.
Nov 30, 2023
In the past week
In the past week, Jorge has been really helpful and squaring me and my business away. With his help we are able to be back in business quickly. Jorge resolved my issues and is always profession and friendly. He is a subject matter expert and very reliable.
Response from OtterDec 1, 2023
Hey Paul, So excited to hear that Jorge has been a big help. I will be sure to give him a shoutout! Looking forward to growing alongside your business. Thank you! - Alex
Malfae I.
Nov 30, 2023
Jorge has been a phenomenal rep
Jorge has been a phenomenal rep. He's been quick to respond worked after hours to ensure everything was working! I can't express how much otter experience was better with Jorge. Keep up the hard work!!! And thank you!!!!!
Response from OtterNov 30, 2023
Hey Malfae! Great to hear this. Jorge is a gem! Looking forward to continue growing alongside your restaurant. Thanks. - Alex
juan V.
Nov 29, 2023
Hannah was very helpful and went above…
Hannah was very helpful and went above and beyond to make sure I was taking care of. Followed up with my case and took care of the issue i had. Thank you
Response from OtterNov 30, 2023
Hi Juan! So glad to hear Hannah went above and beyond for you and your restaurant. I've passed the good news along to her manager 😊 Looking forward to continue growing alongside your business. Thanks! - Alex

OtterReviews of tryotter.com

About Otter

About these reviews

More in Internet & Software

ICDSoft

Globlinker

Fixrunner

Koalendar

OtterReviews of tryotter.com

Otter reviews

Otter is awesome!!

Ryan is great!

Vina is a superstar!

I really appreciate how wonderful Sarah…

Jorge is great!

In the past week

Jorge has been a phenomenal rep

Hannah was very helpful and went above…

About Otter

About these reviews

More in Internet & Software

ICDSoft

Globlinker

Fixrunner

Koalendar

Otter reviews

Otter is awesome!!

Ryan is great!

Vina is a superstar!

I really appreciate how wonderful Sarah…

Jorge is great!

In the past week

Jorge has been a phenomenal rep

Hannah was very helpful and went above…