OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Aubrey L.
Helpful and very succinct help in getting account setup.
Response from OtterMar 13, 2026
Hi Aubrey, Thank you for your kind review! We're glad to hear that the account setup process was helpful and straightforward for you. If you ever need any further assistance, we're always here to help! -Alex
Sofia
I am really bad with tecnology and Leverex made it so easy, he guide me with precision and patience.
Response from OtterMar 13, 2026
Hi Sofia, Thank you for your kind review! We're glad to hear that Leverex was able to guide you with patience and make the process easy for you. Looking forward to growing your business together, thanks! -Alex
EMPIRE CRAFT BEER AND C.
Good conversation.
Response from OtterMar 12, 2026
Hi there, Thank you for your review! We're glad you enjoyed the conversation with our team and appreciate you taking the time to share your feedback. We hope to speak with you again soon. -Alex
Theostene C.
Peter was phenomenal!
Response from OtterMar 12, 2026
Hi Theostene, Thank you for the wonderful feedback! We're thrilled to hear that Peter made such a positive impression. We'll be sure to pass along your kind words to him. -Alex
Shawn L.
Peter (Peter Gabriel Ogalinola) is extremely professional and very patient with our onboarding requests. This is the 9th store of mine onboarding with Otter, and also the most complicated one due to the menu setup, virtual brand configuration, menu saving requests, account issues, and Square integration challenges. During the meeting today, I was also interrupted several times by other phone calls. Although this is my 9th time working with Otter to complete an onboarding, this is the first time I feel the need to leave a review. I have to say Peter is the best — he’s our hero. His dedication, technical expertise, and patience helped us successfully navigate a very complicated setup.
Response from OtterMar 11, 2026
Hi Shawn, Thank you so much for your kind words! We’re thrilled to hear about your great experience with Peter. Your 9th onboarding being the most complex yet makes this recognition even more meaningful. We'll be sure to pass along your feedback to him; he’ll be delighted to know he’s your hero! -Alex
Ed L.
Representative fixed the pairing of my locations
Response from OtterMar 11, 2026
Hi, Thank you for your review! We're glad to hear that our representative was able to successfully fix the pairing of your locations. If you need any further assistance, please don’t hesitate to reach out. -Alex
Angel D.
Great customer service
Response from OtterMar 11, 2026
Hi Angel, Thank you so much for leaving a 5 star review! We're thrilled to hear that you find our customer service great! Looking forward to growing your business together, thanks! -Alex
Scott V.
Leverex was very helpful and solved the issue with one of our virtual brands. Thank you Leverex.
Response from OtterMar 10, 2026
Hi Scott, Thank you for your kind feedback! We're glad to hear that our team was able to assist you and resolve the issue with your virtual brand. If you ever need assistance again, our team will be happy to help. -Alex
