OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Nathan
Ryan (Ticket Ref#: 10916226) was able to resolve the issue timely.
Response from OtterJul 3, 2024
Thank you for the feedback! We're glad to hear that we were able to provide exceptional customer service. We'll definitely give them a shout-out. Thanks!
Casey G.
The cloud kitchen team at the hollywood location is phenomenal! I interact with Nikko the most and he's always responsive, reliable and trustworthy. I very much appreciate him and the rest of the team!
Response from OtterJul 2, 2024
Thank you for the feedback! We're glad to hear that we were able to provide exceptional customer service. We'll definitely give them a shout-out. Thanks!
Restaurant C.
Thanks for the help with tablet Ryan!
Response from OtterJul 2, 2024
Thank you for the feedback! We're glad to hear that we were able to provide exceptional customer service. We'll definitely give them a shout-out. Thanks!
Yin H.
Mariz Was very helpful. She solved my issue quickly. And I really appreciate it.
Response from OtterJul 2, 2024
Thank you for the feedback! We're glad to hear that we were able to provide exceptional customer service. We'll definitely give them a shout-out. Thanks!
Ahmad R.
Just got some POS integration support from Tine, she did a wonderful job, managed expectations very professionally, and got something third-party POS related issue (not an otter issue even) she fixed super quickly because she didn't give up and kept digging until she found the problem! Even on a week-end!! Kudos to Tine and to the Otter team! ❤
Response from OtterJun 28, 2024
Thank you for the feedback! We're glad to hear that we were able to provide exceptional customer service. We'll definitely give them a shout-out. Thanks!
E. R.
thank you, Mark mitra and melody royo helped with getting my direct order tags submitted to the programming team
Response from OtterJun 20, 2024
Thank you for the feedback! We're glad to hear that we were able to provide exceptional customer service. We'll definitely give them a shout-out. Thanks!
Z H.
He was a great help
Response from OtterJun 20, 2024
Thank you for the feedback! We're glad to hear that we were able to provide exceptional customer service. We'll definitely give them a shout-out. Thanks!
Marisol H.
Jae was prompt and helpful.
Response from OtterJun 20, 2024
Thank you for the feedback! We're glad to hear that we were able to provide exceptional customer service. We'll definitely give them a shout-out. Thanks!
