OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Bangally D.
Great customer service!
Response from OtterSep 29, 2024
Hi Bangally! Thanks so much for the feedback! We're so happy to hear that you received great customer service. Looking forward to growing our businesses together.
Babak A.
Ryan was wonderful and managed to help me with everything I needed. Wish more customer service reps were like him.
Response from OtterSep 25, 2024
Hi Babak! Thanks so much for the feedback! We're so glad to hear that Ryan provided you with wonderful customer service and helped you with everything you needed. Looking forward to growing our businesses together. Thanks!
Ruth
They are a really efficient team, on two occasions I have received their help. They are fast and efficient in their work, thank you!
Response from OtterSep 29, 2024
Hi Ruth! Thanks so much for the feedback! We're very glad to hear that you were able to receive fast and efficient help from our customer support team. Looking forward to growing our businesses together!
Travis E.
Just want to say, Thank you Raj from Otter!!! You have a been a key player when it comes to our set up here at the Flavor District. Since we started with Otter Raj has gone above our expectations. He doesn't stop until the job is done. Hard to find someone with this much attention to detail and great customer service. Raj, keep up the great work as you continue to inspire our team. Thank You Raj, From the Flavor District family
Sweet Thang Baked G.
Awesome support team at Otter!
Response from OtterSep 21, 2024
Thanks for the feedback! Looking forward to growing our businesses together!
Mike G.
Great customer service, they took care of my needs quickly, Nikko was extremely helpful
Response from OtterSep 15, 2024
Hi Mike! Thanks so much for the feedback! We're so glad to hear that Nikko has been extremely helpful and quick in resolving your concerns. Looking forward to growing our businesses together! -Alex
VRC
One of the best customer support representatives I've worked with. Very kind, efficient, and smart!
Response from OtterSep 7, 2024
Hi there! Thanks so much for the feedback! We're very glad to hear that one of our agents efficiently resolved your issues. Looking forward to growing our businesses together!
Chris G.
Great customer experience! Communicated very well and gave great efforts in resolving my issues.
Response from OtterAug 31, 2024
Hi Chris! Thanks so much for the feedback! We're very glad to hear that our team was able to go above and beyond to resolve your issues. Looking forward to growing our businesses together!
