Caribbean Fire G.
Resolved my issue and great customer service
I finally got a hold of rep Niko that knew what to do and was so helpful. He resolved my issue in less than 24 hours and kept an open line of communication with me.
Response from OtterOct 15, 2025
Hi! Thank you for sharing your positive experience! We’re thrilled to hear that Niko was able to quickly resolve your issue and provide the support you needed. We’ll be sure to pass along your kind words to him! We’re always here if you need any further assistance. -Alex