OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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admin A.
She is the best
Response from OtterNov 11, 2025
Hi! Thank you so much for the review! We’re thrilled to hear that you had such a great experience with our team. Looking forward to growing your business together. Thanks! -Alex
Richard M.
Good job good job done for solving the problem and following up
Response from OtterNov 10, 2025
Hi Richard! Thank you so much for your feedback! We’re glad to hear that our team was able to help you resolve the issue and follow up with you to ensure everything has been taken care of. Please don't hesitate to reach out if you have additional inquiries! -Alex
Suleman C.
Celine came online today to help me with the issue I was having for a few days(tablet not connected) and resolved it within two email exchanges. I wish she had been there at the beginning. Keep up the great work, Celine.
Response from OtterNov 5, 2025
Hi Suleman! Thank you for taking the time to share your experience! We’re thrilled to hear that Celine was able to resolve the issue for you quickly! We’ll pass along your kind words to her! Looking forward to growing your business together, thanks! -Alex
Brady's B.
Tedd at Otter Support was able to help me figure out what I needed to get sorted. Thanks Tedd!
Response from OtterNov 5, 2025
Hi! Thank you so much for the review! We’re so glad to hear that Tedd was able to help you get everything sorted out! We’ll be sure to shout him out. Looking forward to growing your business together, thanks! -Alex
Jodi G.
Jonah was very helpful and extremely friendly!
Response from OtterNov 4, 2025
Hey Jodi, Thanks for taking the time to share your experience! We’re so glad to hear that Jonah was able to help! We’ll be sure to share your kind words with her -Alex
Federico P.
very helpful and problem solving
Response from OtterOct 27, 2025
Hi Federico, We appreciate your feedback and are happy to know that our team was able to resolve your issues! Looking forward to growing your business together, thanks! -Alex
Jennie P.
I had encountered an issue in 86-ing an item with Grubhub but Jared helped me fix the problem, he's very patient and helpful. Give this man a raise!
Response from OtterOct 21, 2025
Hey Jennie, Thank you so much for the review! We’re thrilled to hear that Jared was able to assist you and make your experience a positive one! We’ll be sure to pass along your kind words to him Looking forward to growing your business together, thanks! -Alex
Daniel F.
Great help. Solved issue immediately and showed me how to avoid in the future.
Response from OtterOct 20, 2025
Hi Daniel, Thanks for your feedback! We’re happy we could resolve your issue right away and help prevent it in the future. Looking forward to growing your business together, thanks! -Alex
