OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Lauries C.
The call was informative and short and sweet!
Response from OtterJan 27, 2026
Hi, Thank you for your feedback! We’re glad the call was informative, short, and sweet. The team will be thrilled to hear your kind words! Looking forward to growing your business together, thanks! -Alex
sandra M.
The agent was extremely knowledgeable and very patient. I don't know a lot about computers but she guided me through everything.
Response from OtterJan 27, 2026
Hi Sandra, Thank you for sharing your experience! We’re glad to hear that Macky was able to provide clear guidance and support, even if computers aren’t your thing Looking forward to growing your business together, thanks! -Alex
Noor M.
Very kind and understanding
Response from OtterJan 27, 2026
Hey Noor, We appreciate the review, and we're thrilled to hear that you find our team kind and understanding. We'll definitely pass your words to them. Looking forward to growing your business together, thanks! -Alex
jennifer A.
Migs de castro helped me with integrations, thanks.
Response from OtterJan 23, 2026
Hi Jennifer, Thank you so much for the review! We're thrilled to hear that Migs was able to help you out with integrations, we'll be sure to shout him out! Looking forward to growing your business together, thanks! -Alex
socorro A.
Macky was great explaining all the onbording procedures!
Response from OtterJan 23, 2026
Hi there, Thank you for taking the time to share your experience! We’re happy to hear Macky did a great job explaining the onboarding procedures. We’ll be sure to let her know you appreciated the support -Alex
Nirajan
The way the tasks are easy to understand and very easy to understand
Response from OtterJan 23, 2026
Hi Nirajan, Thanks for your feedback! We’re happy to hear that you found the tasks easy to understand and that the overall experience was a positive one. Looking forward to growing your business together, thanks! -Alex
Elizabeth L.
Very Helpful
Response from OtterJan 23, 2026
Hi Elizabeth, Thank you for your review! We’re happy to hear that you found our service helpful, and we appreciate you taking the time to share your experience. -Alex
Nicolas Y.
Francis Portillano is very kind
Response from OtterJan 23, 2026
Hi Nicolas, We appreciate the review. We're thrilled to hear that Francis was able to help you out and that you found him kind throughout your call. Looking forward to growing your business together, thanks! -Alex
