OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Nikki S.
Peter Gabriel was awesome! Super patient and knowledgeable.
Response from OtterFeb 11, 2026
Hi Nikki, Hi there! Thank you so much for the kind words. We’re thrilled to hear that Peter provided such a patient and knowledgeable experience for you. I’ll be sure to pass this praise along to him personally. We look forward to working with you again! -Alex
Chelsea Açaí C.
Best service
Response from OtterFeb 10, 2026
Hi, Thank you so much for leaving a 5-star review. We're thrilled to hear that you find our services the best! This is what we aim for, and we're looking forward to growing your business together. Thanks! -Alex
Dilpreet T.
Celine , provided good service
Response from OtterFeb 9, 2026
Hi Dilpreet, Thank you so much for the 5-star rating! We are thrilled to hear that Celine provided you with great service. We’ll be sure to share your kind words with her. Looking forward to growing your business together, thanks! -Alex
Jeffrey
Francis was exceptional. His support team Leter and Mckie were also very helpful. They assisted with the onboarding of the Otter Venmo partnership as a third party vendor for the Toast operating system. They were patient and informative. Great Job!
Response from OtterFeb 9, 2026
Hi Jeffrey, Thank you for the wonderful feedback! We are thrilled to hear that Francis, Leter, and Mckie made the Otter Venmo and Toast integration a smooth experience for you. We look forward to supporting your business as you grow! -Alex
RAHUL K.
fantastic,awesome
Response from OtterFeb 9, 2026
Hi Rahul, Thank you for taking the time to leave us a 5-star rating. Fantastic and awesome is exactly what we strive for. Looking forward to growing your business together, thanks! -Alex
antony N.
Macky and Francis were great!
Response from OtterFeb 9, 2026
Hi Antony, Thank you so much for the shoutout to Macky and Francis. They are a vital part of our team, and I’ll be sure to pass your kind words along to both of them. Looking forward to growing your business together, thanks! -Alex
Brandon S.
It was pretty good. I had a few technical questions that I need answered that Peter did not know the answers to, but he was kind and mostly helpful.
Response from OtterFeb 9, 2026
Hi Brandon, Thank you for the review. We’re so glad to hear that Peter provided kind, helpful service. We're looking forward to growing your business together. Thanks! -Alex
Adam C.
Peter was straight forward and very easy to work with. He knew what to expect at each portion of the integration and knew what to get ready while we were waiting between each step. He is very clear and friendly.
Response from OtterFeb 6, 2026
Hi Adam, Thanks for the kind review! We’re glad to hear Peter made the process clear and easy, and we’ll be sure to pass along your feedback to him. Looking forward to growing your business together, thanks! -Alex
