OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Scott T.
Peter was awesome. I had been waiting over a month for an issue to be resolved and he handled it for me, finally. I’m so grateful! Nobody else’s was able to help me.
Response from OtterFeb 24, 2026
Hi Scott, Thank you so much for sharing your experience. We’re especially glad Peter was able to step in and resolve the issue for you after such a long wait. If there's anything else we can help with, please let us know! -Alex
Gregory S.
great time and full explanation
Response from OtterFeb 24, 2026
Hi Gregory, Thank you for your feedback! We’re glad to hear you had a great experience and that everything was clearly explained. We appreciate you choosing us, and we're looking forward to growing your business together. Thanks! -Alex
Shas
It was a great working with Peter and Laura and onboarding was pretty smooth, Thanks to team and you guys are great 5 star.
Response from OtterFeb 24, 2026
Hi Shas, Thank you for the fantastic 5-star review! We're so pleased to hear that Peter and Laura made your onboarding experience smooth and enjoyable. We're looking forward to growing your business together, thanks! -Alex
Faisale
Keep up the work Peter and Adil
Response from OtterFeb 24, 2026
Hi there, Thank you for the review! We’ll be sure to pass your message along to Peter and Adil; they’ll be delighted to hear it. We appreciate your support and look forward to continuing to deliver great service. -Alex
Abdul-Rahman M.
Peter Gabriel was great, he walked me through everything and was very kind throughout the entire process
Response from OtterFeb 24, 2026
Hi Adbul, Thank you so much for your kind words! We're thrilled to hear that Peter provided such a supportive and thorough experience. We truly appreciate you taking the time to share your feedback! -Alex
Tombolino R.
Great knowledge and communication. Made it nice and easy
Response from OtterFeb 20, 2026
Hi there, Thank you for your kind words! We’re so pleased to hear that you found the process clear and easy, and that our team's knowledge and communication met your expectations. -Alex
Jose C.
Peter was great and made the onboarding process super easy!
Response from OtterFeb 20, 2026
Hi Jose, Thank you for your lovely feedback! We’re so pleased to hear that Peter made the onboarding process smooth and easy for you. We’ll be sure to pass your kind words along to him; he’ll really appreciate it. We look forward to continuing to support you! -Alex
Ilaryion D.
We have started working, but I am not ready to talk about my experience yet. I can provide more details later.
Response from OtterFeb 20, 2026
Hi there, Thank you for sharing this. We completely understand that it can take time to form a full experience, especially at the beginning of a new partnership. We’re glad to have started working together and look forward to hearing more of your feedback when you’re ready. Looking forward to growing your business together, thanks! -Alex
