MindedReviews of tryminded.com

It's a fraud they charge you and then have no Doctor in your area and refuse to refund the money . I logged in and gave my info . When it got to book an appointment the screen was blank and there was no one to help. I immediately contacted them and they refused to refund the money . They are a fraud for sure and I think that all of us need to report them to our state medical boards for fraud as well as our state Attorney Generals for financial fraud

Awful experience! They fail to mention that all the medications they list as being able to prescribe are only available to be prescribed if you’ve been prescribed it previously and the only options I was left with were two medications I’ve previously been on and had a bad reaction to and then one other which was called in a weeks ago and is still not filled and will not be filled because according to every pharmacy in my city it is hard to access. One pharmacy has tried ordering it for me but can not get it in stock and told me to reach back out to the prescriber which I have repeatedly and have been completely ignored since asking for a refund since nothing came from my visit with the practitioner. When it came to taking my money they replied fast but when I ask for it back I’m ignored. This speaks volumes about this shady business. EDIT TO ADD It’s crazy how you find the time to reply to my review on this site but not reply to my email. The email you left to reply to is who I’ve emailed repeatedly and no one replies!

tERRIBLE. i HAVE BEEN WAITING FOR THREE MONTHS AFTER MYY INITIAL REEQUEST AND FOLLOWING THE DIRECTIONS YOU SENT ME TO HAVE MY ACCOUNT CLOSED. yOU CONTINUE TO CHARGE MY CREDIT CARD. PLEASE CANCEL THIS SERVICE FOR ME. MY NEXT STEP IS CONTACTING THE CREDIT CARD COMPANY. THANK YOU

Terrible customer service. My prescription was never fulfilled so I asked their team if they could re-submit. They asked me to confirm the pharmacy which I did. No response days later even after following up again pleading for an answer. I sent a separate message asking to cancel and they said something along the lines of “well we told you to contact your pharmacy, did you? Do you need brand name or is generic ok?” They never told me to contact the Pharmacy and also the only thing they ever say is “we don’t have it.” This team is either overwhelmed or they don’t know what they’re doing. I never got my prescription filled and it’s been a couple weeks without my medication at this point. Thanks to “Heather” if that even is their real name, I finally gave up on Minded. Never use this service!

Therapist did not contact me at scheduled time

Worse experience I ever got told me couldn't diagnose me. When I have a history chart and explained everything and she said she was gonna give me a prescription that wasn't gonna work for 3/6 weeks. I asked for a refund and was told no I cannot receive a refund. I do not like this company or trust them. I got scammed out of my money by a company that doesn't know what they are doing I have a medical history and a chart if you really do your job you'd see that. I work 2 jobs so I did it for convenient jokes on me I guess. Do not use.

They are stealing my money. I never signed up for this. No way to cancel!!!

I was having great success with my experience at minded until recently. I was notified that controlled substances were no longer going to be prescribed for patients living in New York state. I have been dealing with severe anxiety/depression for decades. These controlled substances were basically dictating my life activities. Since I started minded I have been working with my provider to wean myself off. I've gotten so close to the finish line and I feel as though you guys basically just quit on me. Not a big deal, as I will find other help. It's unfortunate that things ended this way because it was a great alternative to making "in house" appointments. I was given one month to wean off which was basically impossible. This was a great service and I'm pretty bummed that it ended this way. Thanks again and good luck in the future