kLl
Literally made 3 appts and no doctor…
Literally made 3 appts and no doctor showed so you take my initial payment but I can’t get a follow up after I was started on medication now I am going with out ??? This program is AWFUL

Minded is an online psychiatry practice that specializes in treating women. We provide expert mental health care and medication management that's sensitive to what's going on in a woman's life, body, and mind at every stage of her life. Appointments are available within 7-days.We are online, and open every day and prescribe medications, if appropriate, to people 18+ in New York, New Jersey, Florida, Pennsylvania, Illinois, Texas, Virginia and California. Minded now accepts many major commercial insurers.
Minded (tryminded.com) has 583 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Showing 150 reviews with 1 star · Clear filters
kLl
Literally made 3 appts and no doctor showed so you take my initial payment but I can’t get a follow up after I was started on medication now I am going with out ??? This program is AWFUL
nancy H.
Doctor never showed up
Shannon C.
Out of the blue I was told by JaeJung Lee PMHNP that all the medications Minded has been prescribing me over the last year have been harmful to me and against policy. She then said Minded would no longer be prescribing me my medication. I told her to cancel my membership but I am getting constant texts from Minded. I want to make sure my membership is cancelled & make the back to back texts stop. I'm going to get legal assistance to understand why I was repeatedly prescribed harmful medications.
Michelle Marie C.
FRAUDULENT COMPANY, FRAUDULENT CHARGES!! I was browsing the internet and came across this site that said”FREE ASSESSMENT”. Out of curiosity I filled out the form and it asked for a CC# to get the results. This was 2 months ago. The results were a laughing stalk of percentages I might be anxious or depressed, which were way off. Today I went to check my online CC info and they had charged me $95 and $45. I wrote the customer service email and explained all I did was take the “FREE ASSESSMENT”, and never actually asked or wanted their services. They responded back basically saying “we don’t give refunds” aka tough luck. I never used, intended, or attempted to use their services. I never made an appointment, I never saw any psych doctor, nor did I ever have contact with this company besides the single email and reply saying “owell”. This company is scamming people by advertising a free assessment and charging them without their knowledge. As you can see I’m not the only one that has been scammed. If I actually wanted or needed psychiatric services it sure wouldn’t be from some online company having to advertise. Regardless, I never even received an email of the charges nor did I receive any communication that I was or would be charged. As of today I am contacting my CC company, reporting to the BBB, FTC and contacting my attorney so this does not happen to anyone else.
Ryan L.
This company is trash. When you sign up you have they will make you wait weeks for your appointment. My nurse was very cold/dismissive and seemed annoyed during my intake. They will prescribe you antidepressants and antihistamines, they don’t prescribe any controlled substances even though their website states they do. If you need an antidepressant subscription there are many dramatically cheaper options that aren’t 100 dollars upfront and $45 for a refill appointment each month. Everything about this is a scam, I regret paying for this service. The meds I was prescribed made me sick and were completely ineffective. The worst part was not the ineffective treatment, it was the disrespectful nurse.
Response from MindedDec 22, 2022
Hi there. We're sorry to hear about your experience and would like to look into what happened. Please send us an email at [email protected] so that our Concierge Team can follow up.
Hasibul H.
Absolutely terrible, I signed up for their service and after I signed up I got no confirmation email whatsoever in my personal email and then I completely I forgot about it. After 3 months they have managed to charge me a total of $135. Total scam of a website, DONT USE.
Response from MindedDec 20, 2022
Hi there. We're sorry to hear about your experience and would like to look into what is going on. Please send us an email at [email protected] so that our Concierge Team can follow up.
Carmen P.
Do not attempt to sign up if you are actually depressed. From the reviews here I guess I'm lucky I didn't make it to the charging stage, but nevertheless I was looking for affordable help. I filled out the questionnaire, but it kept coming up with "call hotline". No way forward or back, every time I logged in it would just say "call hotline". Not their hotline, you understand, but the free national one, or 911. This made me so much more depressed I can't tell you. And I swear to God, do not leave me a canned response like all the other replies on here. Shove it.
Christian
I was curious what this website was about. So I went forward and answered all the questions. Only to find out that they cannot prescribe new medications that are controlled. Only if you have been previously given it. I was charged 95 dollars before even having my appt, which was extremely frustrating. Then I canceled and I was still being charged 95 dollars a month. They are taking your money instantly to ensure they get it then if there is a problem they still at least get your money. It is a Bad business model and very frustrating, I should not have been charged at all for nothing to happen
Response from MindedDec 9, 2022
Hi there. Our controlled medication policy is listed here for reference: https://www.tryminded.com/blog/responsible-approach-to-prescribing-controlled-medications. Please send an email to our Concierge Team at [email protected] if you need further assistance.