customer-KL
I should've known...
I should've known not to deal with this company when I was signing up and there was already an issue with doing that. When I paid the $10 and went to make an appointment, the site was referring me back to the payment page. I couldn't move forward, so I had to call. I did sign up though and my zoom meeting was 2 days later. The person I spoke with was nice, but she seemed uninterested and was yawning the whole time. She prescribed me an antidepressant, but when I went to the pharmacy 2 days later (because that's when I actually had time to get there) the Pharmacist explained that the prescriber wasn't authorized to prescribe the antidepressant. They explained that they had reached out to her twice, but she never responded. So, I had to reach out... on a Monday (because this happened on a Friday) and Minded is closed on weekends. So, someone finally reached back out to me to tell me that someone else had authorized it for me. Needless to say, I won't be moving forward with this company.
Response from MindedMar 17, 2022
Hi there—Thanks for taking the time to leave a review. We want to apologize for any inconvenience this mix-up may have caused you. If you would like to discuss this further, a member of our customer support team would be happy to talk with you. Please send them an email at [email protected].



