MindedReviews of tryminded.com

You're camera wouldn't work so I could not continue the consultation. I want my money back.

Impossible to get in touch with anyone to help. My medication was supposed to be refilled yesterday after my appointment. When I went to pharmacy they never received any refills and now I can’t get that resolved.

They Messed with the wrong mentally ill person they simply stated that even tho i cancelled and i never saw not even 1 provider they wont refund me, hows this even legal? they keep refusing to refund me maybe they need to mention that there appointments may take a week to get

This is an absolutely horrible company. No one answers the phone- ever, nor calls you back after leaving multiple messages! The provider, Laura Velli, never showed for our appointment! The first time I met with Ms. Velli, she was 5 min late and seemed as if she had just woken up and had nearly forgot about our appointment. She looked very disheveled. I left voice and email messages with Minded, but no one responded. In addition, I keep being asked to update my payment info. I’ve done it 5 or 6 times now, and they still keep sending messages asking me to update it!! Again, I tried reaching out to them, but no one there cares at all. They are simply an impersonal pill prescribing factory.

My last provider was a replacement for the one I had and quit. Instead of taking the time to ask me questions, she just automatically said she would prescribe me anymore and spoke to me very briefly about my other options. She did prescribe me what I needed but not the usual quantity. It was just evident she was in a time restraint and didn’t care to pick up where I left I

Took my money and then said they couldn’t help me

I had an appointment that nobody showed up for.

This was a terrible experience. I naively shared that I had negative experiences with antidepressants. My clinician or whatever credential these people have became incredibly defensive. They started ranting about how they have CURED people of depression and anxiety and told me that was the only goal they had in mind when working with clients. I was never asked about any previous medications or given options for treatment. They canceled my membership without asking me after being combative and belligerent during our call- but continually shouting at me that they weren’t going to argue with me. This appointment and service didn’t instill any confidence that these people care about mental health. They cared enough to take your money and hopefully keep you on the hook and paying until they CURE all mental illness. Scary.