customer
I felt heard
I felt heard, the dr was very kind
Response from MindedMar 10, 2022
Hi there—Thanks for taking the time to leave a review. We are glad to hear you had a positive experience using our service.

Minded is an online psychiatry practice that specializes in treating women. We provide expert mental health care and medication management that's sensitive to what's going on in a woman's life, body, and mind at every stage of her life. Appointments are available within 7-days.We are online, and open every day and prescribe medications, if appropriate, to people 18+ in New York, New Jersey, Florida, Pennsylvania, Illinois, Texas, Virginia and California. Minded now accepts many major commercial insurers.
Minded (tryminded.com) has 583 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Showing 27 reviews with 4 stars · Clear filters
customer
I felt heard, the dr was very kind
Response from MindedMar 10, 2022
Hi there—Thanks for taking the time to leave a review. We are glad to hear you had a positive experience using our service.
customer
Very good service, though faster response on support chat would be appreciated.
Response from MindedMar 10, 2022
Hi there—Thanks for taking the time to leave a review. We are glad to hear you had a positive experience using our service.
A M.
Thank you both for taking this seriously, because my panic attacks seem be getting worse and worse as well as my insomnia. I'm most worried about if the medicine will actually help me this time around. I've seen plenty of doctors over the years and they prescribed me all types of medicine for insomnia and panic attacks, even some narcotics, and it never did anything to help me. I'm struggling balancing normal life and school life, like a normal person could, and it is really affecting me negatively. I hope this time I can get the correct meds for myself and go back to being normal and functional student and member of society. I really hope I made the right choice to give Minded a chance. I have my first consultation with Minded at noon, and I know for a fact I'm not going to be able to fall asleep and get some MUCH needed rest, but it is what it is. I'm putting my faith in you guys at Minded to get me back on the positive vibes of life instead of looking over my shoulders in fear and anxiety constantly panicking multiple times a day. My health has really been deteriorating from all this so please try to do whatever you can to help me. Thank you, guys, again and I will definitely be looking forward to the consultation I have later today. Anyways have a godnight.
Response from MindedMar 10, 2022
Hi there—We look forward to meeting with you! We want you to know that we will be here for you every step of the way through this process. Your mental health is of the upmost importance to us, and our providers will work with you to find a personalized treatment plan that works for you. :)
customer
Overall, Minded has been an answer to my prayers! Affordable mental healthcare. I made my appointment with the Mental Health Nurse Practitioner and within two hours had my medication. The only thing that was a little unclear was how to make my follow-up appointment and it took awhile to get an answer. Other than that, Minded is awesome and I will continue using them!
Response from MindedFeb 7, 2022
Hi there—Thank you for taking the time to leave a review. We are glad you had a great experience using Minded. We value your insight, and will note that we can do a better job at helping members make follow-up appointments.
Courtney
Couldn’t figure out the zoom but I’m sure it was my issue. Otherwise the NP I spoke with was awesome.
Response from MindedJan 18, 2022
Hi there—Thanks for taking the time to leave a review! We are sorry to hear your Minded experience was less than perfect. If you have any questions about zoom in the future please send an email to [email protected] and a member of our customer success team will be in touch to assist you. :)
am
Updated ** Consultation was great. However, my pharmacy never got my prescription. Zero record of it. I have reached out the Customer Support via chat (5 times) and called twice. I have emailed customer support as well. Took a while to get a response, but finally customer service reached out and got it squared away with my pharmacy. This was my first month so we will see going forward now that the pharmacy stuff is squared away.
Response from MindedJan 10, 2022
Hi there—We are so sorry to hear about this inconvenience. We value your mental health, and we would like to rectify this situation as soon as possible. If you could please send [email protected] an email again a member of our customer support team will be in touch with you shortly. We really apologize for this mix-up.
Misty G.
A really good process and great experience. Very convenient and I felt very comfortable speaking to Angelica.
Response from MindedDec 21, 2021
Hi Misty! Thanks for taking the time to leave a review! We were so happy to help and look forward to seeing you again. 🙂
Sarah
Going to wait to say "Amazing" - so far has been good. My experience so far has been this - I signed up for the trial ($10 for the first month). I was able to schedule an appointment for a few days later. I wasn't able to make a late appointment which works better for my work/sleep schedule, but I am fortunate enough to be able to work from home most days and able to take breaks when needed. If I were in a less fortunate position - same work/sleep schedule, unable to take a longer break - the available appointments would not have worked for me. I was able to join a Zoom call pretty easily. The provider was there and was very kind. He gave me a little of his background then we talked about the symptoms I was experiencing and what medications might work. He explained what to expect and sent the scripts electronically to my local pharmacy. Within a half hour or so of talking on the phone, I was able to see my scripts on the pharmacy site. In total, I spent less than $10 and I was able to pick up the prescription the same day - ymmv. I would note that the Minded providers seem only allowed to prescribe medications from a list that's available online. Another note is that I'm not sure they're all psychiatrists, I think more than a few are Nurse Practitioners. I have nothing against NPs, but I know some people get weird about not seeing a "Doctor". Having said that, Minded outright says they can't write scripts for controlled substances - I've seen negative reviews of other services based entirely on the service not writing a script for a controlled substance the patient has been on before and I would recommend looking at what Minded says they can/can't do and then further note your state may have different rules. So if you need controlled substances or really any medication not on the list, Minded might not be for you. I honestly think that medication is what will help me most having tried a healthy diet, therapy, exercise, breathing/meditation/yoga in conjunction and finding that I still have symptoms (though they were greatly improved with the above, I'm hoping medication is what takes me over the edge into not having long-term problems anymore).
Response from MindedDec 17, 2021
Hi Sarah—Thank you for taking the time to leave such a detailed review about your Minded experience. We are very happy to hear we were able to help you! We wanted to clarify a couple of the important points that Sarah made for anyone reading this. As mentioned above, our Care Team is made up of both psychiatrists and psychiatric nurse practitioners. All members of the Care Team are board-certified. We can prescribe controlled substances in certain states—when appropriate—at the discretion of the provider. A full list of the medications we can prescribe can be found at https://www.tryminded.com/blog/our-medications. Thanks again Sarah for the detailed review, and we look forward to seeing you soon. :)