James S.
Still waiting for my product.
Still waiting for my product. When I receive it and give it a try I will be happy to write a review.

Red light therapy
MeDex (trymedex.com) has 57 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Salons & Clinics · Philadelphia, Pennsylvania
Excellent

Salons & Clinics · Wayne, Pennsylvania
Excellent
Salons & Clinics · Easton, Pennsylvania
Great

Salons & Clinics · Sharon Hill, Pennsylvania
Average
57 approved reviews, newest moderated first
James S.
Still waiting for my product. When I receive it and give it a try I will be happy to write a review.
Cynthia J.
I haven’t had device long enough to rate how well it reduces pain. I live with a chronic condition that causes several types of pain so even a moderate reduction will be awesome..My rating is based on the excellent customer service I’ve received. Any questions I asked via FB messenger are quickly answered. I’ll continue to use and hope to see difference soon..
Response from MeDexDec 9, 2022
Hi Cynthia, thank you very much for your feedback, and please update your review after a few weeks how your therapy is proressing.😊
Katarina C.
I bought this pad for my neuropathy, after 2 weeks of use I finally get some good night sleep after a long time. I'm very happy with my purchase.
Response from MeDexDec 9, 2022
Hi Katarina, we are glad that you are satisfied with the Medex Pad X-400, and thank you for your feedback.😊
Amy K.
Still have not received product.. you took the payment quick and fast... But I still have not received product... No expected date or anything.
Response from MeDexDec 9, 2022
Hi Amy, your order has been delivered a few weeks ago, we sent you the tracking number, and it says you have received your package. So if there is a problem, please email us at [email protected] , thank you.
Sam C.
I find the product to be very good and effective, my elderly parents are using it and they are find it very easy to use .
Response from MeDexDec 9, 2022
Hi Sam, we are glad that you are happy with your purchase, thank you for your feedback.😊
Peter D.
After trying and wasting time and a lot of money on so called 'miracle cures'. from pills to potions to special shoes etc. nothing worked for me. many years ago my Dr. used a red light therapy on a wound that wouldn't heal, it worked. So I decided to try this product, red light therapy belt for my diabetic neuropathy, edma, bad blood flow, and osteoarthritis. After just three weeks, my neuropathy has markedly improved, my blood flow has improved, can't say about the osteoarthritis yet. I damaged my lower back using a chainsaw four years ago, painkillers and a back brace were my norm. but after using the red light therapy belt can now bend my lower back with relative ease. I can't say that it will work for everyone, but my partner can't believe how my life has changed now both physically and mentally. she is that blown away with it she tells everyone. thankyou.
Response from MeDexDec 9, 2022
Hi Peter, words can't describe how happy we are for you! The primary goal is for our products to help everyone! Thank you for your feedback.😊
Alen
. So far used it almost every day and seeing slightly improvement on my knee pain . Of course significant improvements expected in 4+weeks . Overall pleased with purchase and would recommend.
Response from MeDexDec 9, 2022
Hi Alen, we are very glad that you are happy with your Medex Pad!! Thank you for your feedback, and thank you one more time for your purchase.😊
Barbara M.
I have yet to receive my order , its been almost a month, ive reached out to the company and they just said , they ran out just when i ordered and they are waiting on shipment, butttttt..they charged my credit card andvi have no product not happy , will take further action .they should of explained that there will be a delay in receiving my product but they didnt they just kept saying it is on its way until i got a little nasty with someone and thats when they said they ran out...not happy with the company...i finally received my product a month late..i have used it as directed but have noticed little difference
Response from MeDexDec 9, 2022
Hi Barbara, Your order was late, you are right, we have explained why this happened, and we apologize once again for that. But your order arrived a long time ago, so it would be nice if you could update your review and tell us how satisfied you are with your Medex Pad!?😊