Trebbemj
Dishonest Nonexistent Return/Refund
I purchased through the buy one get one ad on social media. Thought it would be nice to share one with a friend. What came via China was NOT the Kivora brand at all. I emailed to return the two unopened boxes for refund after sending pictures as documentation. The reply told me they would send out two lipsticks and I “don’t need to anything” right now. I would be notified of the shipment. That was Sept. 9 and it’s Sept. 23. I emailed again this week and no reply, no shipment. Stay away from this company.



