HealRayLove your smile! Improve your oral microbiome and get healthier gums and teeth in just 5 minutes a day!Made by Dentist Dr. Ratmiroff.
HealRay (tryhealray.com) has 139 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Sharon F.
I needed a new charger for my device and they accommodated me with no questions asked. I really appreciate that they handled the situation as quickly as they did.
Response from HealRayFeb 20, 2026
Thank you for your kind feedback! We’re glad to hear our team was able to assist you quickly and make the replacement process smooth. We truly appreciate your support and are always here if you need anything further.
Deep B.
My Experience with the product has been amazing. The immediate change I found within 2 days was regarding bleeding gums. It reduced drastically & I am planning to use it for a prolonged period to enjoy the full benefits.
Response from HealRayFeb 20, 2026
Thank you for sharing your experience! We’re delighted to hear that you noticed positive results so quickly and that the product has been helpful for you. We truly appreciate your trust in HealRay and look forward to supporting you on your continued wellness journey.
Austin P.
This is the best company to deal with. They replaced my charger at no charge and they speed up the delivery for me. I’m so happy with this company. I refer a friend in the future.
Response from HealRayFeb 20, 2026
Thank you so much for your wonderful feedback! We’re glad we could assist with your charger replacement and expedite the delivery for you. Your support and future recommendations truly mean a lot to us — we’re always here if you need anything.
Jeff L.
Not sure about the negative reviews here - mine came quickly after ordering and worked well for a time - then it stopped working. I was expecting some kind of process or rigamarole - but after one email i got an immediate response and an immediate replacement shipped. So that qualifies as excellent customer service. Maybe they have addressed whatever issues they were having…
Response from HealRayFeb 20, 2026
Thank you for sharing your experience. We’re glad to hear your order arrived quickly and that our team was able to resolve the issue promptly with a replacement. Providing responsive and hassle-free support is very important to us, and we truly appreciate your feedback.
CD
I first ordered my HealRay product and customer service always responded to my questions and tracking immediately. About six months later the product stopped working. I reached out customer service and Lucy and Sara again responded immediately and a replacement product was mailed out. Today I received the replacement product which came about two weeks later. I love the product and have seen positive results with my gums.
Response from HealRayFeb 18, 2026
Thank you so much for taking the time to share your experience — it truly means a lot to us. We’re glad our support team, especially Lucy and Sara, were able to assist you quickly and make the replacement process smooth. While it’s never ideal for a device to stop working, we stand behind our products and always aim to make things right as fast as possible. It’s even more rewarding to hear that you’ve seen positive results with your gums — that’s exactly why we do what we do. Thank you for your trust and for being part of the HealRay community. If you ever need anything, we’re always here to help.
MELANIE
It’s been 3 weeks and I think I’ve noticed a marked improvement in my dry mouth that’s been unbearably bad for 9 months and for which I’ve tried everything before I gave HealRay a shot: will be sticking with it and so relieved. Thank you!
Response from HealRayFeb 11, 2026
Thank you so much for sharing this — we’re truly happy to hear you’re noticing improvement, especially after struggling for so long. Dry mouth can be incredibly frustrating, so it means a lot that you gave HealRay a try and are seeing positive changes after just a few weeks. Consistency really does make a difference. We appreciate your trust and are here if you ever need anything. 💙
angelique C.
Great and fast customer service. I reached out with an issue and received a response from Lucy is customer service within hours with a resolution.
Response from HealRayFeb 11, 2026
Thank you so much for your kind words! We’re really glad we could resolve your issue quickly. Lucy will be happy to hear your feedback — we always aim to respond fast and make things right. We truly appreciate your support!
customer
Fantastic customer service. I lost my charging cord and could not find one that fit. I emailed them and had not only a new cord but an entirely new device at my doorstep within 2 weeks. Above and beyond. As for the device, dentist noted multiple pockets had improved significantly since my last visit. This was the only thing I changed in my routine.
Response from HealRayJan 24, 2026
Thank you for sharing this—your feedback truly means a lot to us. We’re glad we could help quickly and that your dentist noticed real improvements. We appreciate your trust and support.
