HalstenReviews of tryhalsten.com

Rough material you dont want on your skin! Its a Flimsy gimmick

There is no phone number and only an email address for customer support. No one will answer my request to cancel an order I placed just a few hours ago. I've searched all alternatives to find a way to contact them and nothing. VERY UPSETTING!

I tried to cancel my order because it was taking to long to receive.( about a month)I was told I had to receive it to return it. Once I receive it , it took several emails and several weeks for them to respond. I sent it back unopened, paid the $30 to return it and 2 months later I'm still waiting, still sending emails requesting "my full refund $240, no questions asked " Do not waste your money like I have. Not giving up. L.S. in Oregon

Return approved, but still waiting for instructions I purchased the Halsten Stride Healing Package for $180 and requested a return on September 29, 2026, under the advertised 90-day money-back guarantee. I provided the requested photographs and confirmed my shipping-from address. On October 1, customer support acknowledged the photos and said management would prepare my return label. Despite my follow-ups, the October 8 response still instructed me not to ship the item until they supplied the correct return address and instructions. That email also asked me to cancel a chargeback dispute. The item was packaged and ready to return, but I could not complete the return without the necessary information. I am disappointed by the delays and repeated assurances without clear return instructions. I want to return the product and receive my full refund.

I have asked 4 times for a refund still no answer

Very disappointed with the customer service. Been trying for 3 weeks to return products. Keep getting the run around.

Sherry Dominguez I have had 5 spine surgeries so I was hoping it would help My hips. But when tried to get the Red light to come on. It never worked so it sounds like this company ripped Me off. I got this machine when I just was looking at it and I did put my address my name and started with my card my family was telling me this was a scam so I did NOT GIVE this company the ok to charge my card. I opened it and tryed to use it and it doesn’t even work.

In reading previous reviews I’m feeling stupid. Their marketing is slick and deceptive. Aside from the product not working, red flags were blatant. * >no phone number for customer service, just an email. * >made in China, which is not disclosed. * >only company address is in Sheridan Wyoming. an address used by many other scam companies like The Fleece Company, Footwear”sellers” selling identical products under different names, using nearly identical marketing methods and images* >after asking for promised refunds, being “offered” a 30% refund and keep the item. That’s when you find out you are responsible for return international shipping- to China ( electronic devices, footwear ) or Germany (the fleece company)* *marketing devices common to many shady and scam websites. Check before you get hooked into buying something.