FÜMReviews of tryfum.com

I ordered my Fum but it got returned at customs after 2 weeks of wait time. I reached support and received information that they will resend it (email contained information that company will pay for the reshipment when the order was large enough for free delivery). Today I received email from delivery service asking me to pay for it (additional 40 eu). Currently I can't get any information from them despite multiple contact attempts. This all happened after paying extra for shipment protection! Save your nerves and don't order it or if you're really interested get it from 3rd party store since their support is awful. They didn't even want to provide me with ticket number of my case when asked Current wait time since order: 29 days. I will update the review about product itself if I manage to get it but this kind of service with such high price point is unfunny joke Update: - Total wait time: 41 days - I had to cover extra costs with 2nd delivery (Fum explained they don't cover duties and taxes but it wasn't the case with original delivery, question what was the difference between them remains unanswered) - When it comes to device itself I'm positively surprised, it's quality manufacturing and so far I tested only crisp mint core but it's actually quite good, for someone who tried to quit cold-turkey and after a month of not smoking and not knowing what to do with hands this can definitely help Overall I would rate the product itself at 3, maybe even 4 stars depending on other flavors, service remains as 1 star. Unfortunately it's very difficult to get any assistance when issues arrive so despite product being decent I can't really recommend ordering it. Changing review to 2 stars

I ordered this recently. Former smoker, but just wanted something that would be less harmful than a non-nicotine vape. The problem I have with the FUM is the deceptive business practices. First, I don't like the price. Sure, its a well made product, but it is in essence, a fidget spinner with an aromatherapy wick in it. Second, the website does not make it clear that this product is NOT meant to be inhaled like a vape or cigarette. Do you remember those old comic book ads from the 1950's for a "polaris nuclear sub" kids playscape? They made it look like a real submarine you could climb in that "fired rockets and torpedos". Oh, and only for $5! People were probably pretty ticked when they found out it was just a cheap cardboard cutout of a submarine that you shoved foam "torpedos" through holes in it. It was almost a complete lie, and this product comes close to that level of stupidity. I was disappointed to find out that taking pulls from this may or may not actually kill your lungs with the essential oil wick in it. If you're an actual smoker, you will be disappointed that you have to draw into the mouth only and exhale through the nose. Not a good substitute. This is purposefully deceptive as it would turn a lot of people off if they knew off the bat. Lastly, like everything nowadays, they're banking on the subscription model to order their cores. I think this is more of a general problem with all businesses now, but it still is ridiculous that they think people aren't going to just realize these are just cotton filters with essential oil in them. Why would I subscribe? In fact, I just took the core out and I've been using it without anything. I'm sure if you're a trendy, young health conscious individual, it is quite the conversation piece, but not worth the price. You could cut a few pieces from a used plastic straw and probably have a similar effect.

what I can say maybe no bad not sure yet but from day one I have delivered they never answer email and same never answer on Facebook but they do comment on new people which is funny bad customer service ignoring people who already spend money on them this company dont care about anyone which is make me feel this way what they care is money and how to get new people and this is all no exuses because Is true they definitely see my comment just jump over or delete and never answer

I've Vaped for years had many MODs and Tanks. Made my own juices. Thought I'd try FUM. Not 100% sure but I'm find it alters my breathing, I'm not saying I struggle to breath but there is definitely something going on. Never ever have I had problems with breathing normally. I've taken the Core out and just using it on its own and already feel better. What is in these things????

It seems like a well engineered device and feels sturdy in the hand but it should be made in America not China, who knows what type of toxic carcinogens China allows to be put into the cores that have a very short shelf life (maybe 1 1/2 days maximum, not 3) If Fum was made in America and the cores were able to be recharged on your own with essential oils this may be a decent aid to helping people quit smoking or vaping, until then it is just a quick cash grab marketing scheme.

I'm trying to use my new FUM, even watched a video from a user. His FUM device is exactly like mine, but he inserted the core into the bottom of the device; the opening on mine is much too small to do that with. Not sure about why this would be.

What an absolute waste. The price of FUM products is absolutely outrageous. They’re very basic. My FUM keeps coming apart my bag aswell. Where it’s been abandoned… I ordered my FUM, and it took 3+ weeks to come. For the cost of shipping… this should not have been the issue. Shipping was expensive aswell. Anyway it’s arrived… dumped in a tiny, squashed plain cardboard box so not even a nice packaging considering they’re amazing at marketing - to store it in on the side etc. nothing. So that’s another thing in poor taste considering the cost. No FUM packaging. Openned it - FINALLY. Used it and… was that it? Barely a flavour. Tried them all to make this work for me. Hardly any / weak flavour at all. Nothing. Spearmint was ok. So the fiddle tool is good. That’s why it’s not 1* however it does come apart easy and you can’t fiddle with it if you find the strength you want to pull air in at because it’s all connected. These should be separate. Poor design. So you can’t fiddle aswell as vape. Also this magnetic “free gift” FUM stand thing… not worth paying for mine was free but just more marketing. These guys are marketing geniuses for the awful product. Im obviously never ordering again but if I did, with such rubbish shipping time What’s the point as I’m gonna have to vape again whilst I wait right?

The product is okay although very expensive for what you get. My main concern is the slow shipping. Shipping costs are high enough so that it shouldn’t take 2+ weeks to receive little packets where the user has no option but to return to vaping. I am unaware of anywhere but your website to purchase supplies. Also, I’m being inundated by almost constant advertising.