FÜMReviews of tryfum.com

I was very excited to give this a try to help me stop vaping so I spent over $150 get an adventure pack and extra cores etc. When my order arrived it was missing the actual device. I sent an email the day it arrived to see if I can one sent to me. I got an email back saying my message was received and I’d head back in a day or 2 I sent another email and they said my claim had been escalated then I don’t hear anything. I follow up again several days later they said the exact same thing and still nothing. I just tried messaging them on their website nothing. This is crazy, at this point I don’t even want it I just want my money back.

My 16 year old son ordered this thing and once I found out by checking his emails which was on the day I tried to cancel the order the same day it was purchased was told it can't be cancelled or returned it hadn't even left the warehouse and they declined the request work that out! but that's what you get from overseas making money off rubbish.

Disgusting. Cores have flakes come off and you will very likely swallow as you inhale it. Also, when you try to clean using their provided cleaner, cloth comes off their low quality cleaner and gets stuck in the pipe. Absolutely disgusting. Terrible taste, absolutely worthless. Worst part, they refuse to return the product unless it`s "sealed". Terrible company! Stay away!

Don't buy this product these people only care about making money they do not give a crap about helping you quit smoking. I give them constructive criticism and they send a passive aggressive response saying they'll support people changing their lives but they're not going to do anything to make it actually affordable. It's a product that's made of wood and metal that cost $114. It's worthless and it makes you look like a pretentious douchebag. In my opinion it's better to smoke than look like that.

I ordered the fum with the start up package but don't use it a lot. They keep trying to send me more but I don't need it and have cancelled any subscription. That has not stopped them from trying to send more cores. Just recently I got an email saying they are awmdomg more cores before I could cancel ( less then 24 hours) of the email they took 86 dollars from my account. I have sent a cancellation gain but it will be a least a week to get my money back. As a retired disables person that means they have my money for a week and my account has been emptied a week before my next check. Oam not in the dinanciallosotion to be out money at anytime never mind at the end of the month. Dishonest business practice as far as I'm concerned. I fear of cancelling all emails because I am afraid they will just take my money and I won't even have 24 hours notice email was dated Friday and the money was out of my account on Saturday ( a non business day) and they are closed until Monday

This company has nearly zero customer service. I don't know if I will ever receive my order.

Tastes like chewing gum. The FUM ‘cigarette’ device is too heavy. Paid over $85 to find this out. The idea is fantastic, but this particular product is not for smokers trying to find a way to quit. It’s more for the younger generation that find it’cool’ to have a flavored device. It’s hard to find anything for a Menthol smoker. I found several alternatives on Amazon at very reasonable prices. If you’re a Menthol smoker buy “Ice” mints, they work the best. Good Luck. I will definitely not buy or recommend this expensive product.

I have to be honest. Fum is pretty awful. There’s a horrible chemical taste, nothing nice about it at all. I’m just sorry I wasted $145 on this. I reached out to their support team and still heard nothing after a week and multiple emails.