FÜMReviews of tryfum.com

I ordered a product from them at a cost of £50 on the 3rd June, it's now the 5th July and I still haven't received the order. I have tried to reach out and communicate with hum but had little or no response, please avoid this company it's ridiculous and has no customer service, I would strongly advise people considering alternative products

I never received my order, have contacted them 3 times with no reply! Customer service is a joke!

I bought the complete set £140.... I don't know who this product is for. I quit 5 weeks ago and I'm missing having something to do, I'm beyond cravings and the rest, I just wanted something that tasted nice to help start a new habit. The flavours are nasty, even the ones that aren't awful just aren't strong enough to feel like anything is happening. The mint is like chewing old gum. An absolute waste of money, £140 for something so unsubstantial is criminal.

Definitely not a product meant for a daily smoker to attempt to quit. Size of device is super awkward, there is very little flavor to vapor stick things, and doesnt give you a decrease in the desire for an actual cigarette. All in all a regretful purchase.

Misleading marketing and no safety data I wanted to believe in this product, but after digging deeper, I’m honestly concerned. They market it as “flavoured air,” but it’s actually essential oils or food-grade flavourings being inhaled directly into your lungs — something they barely mention on the site. There’s no full ingredient list, no concentrations, and no clinical studies proving it’s safe for long-term inhalation. “Food-grade” means safe to eat — not to breathe in. That’s a huge difference. Even natural compounds can become respiratory irritants when inhaled, especially for people with asthma or sensitivities. And calling it “trusted by experts” or “clinically tested” without showing actual data feels deceptive. If they truly believed in the product, they’d: • Publish full ingredients and concentrations • Share third-party lab tests • Stop using vague health claims and rebranded language This isn’t harmless aromatherapy — and users deserve honesty, not clever branding. Would not recommend unless they become fully transparent and regulated.

Fum signed me up for a subscription I did not agree to. Easy enough to cancel and the product is good. I cannot trust them now and will be monitoring my credit card and report it as fraud if it happens again.

NO BUY THIS NEVER. Be careful if you’re purchasing from Europe. My experience with this company has been extremely disappointing—I genuinely feel like I've been scammed. They promised delivery within 3 days, but the reality was completely different. Apparently, they had no stock in Europe, and I ended up waiting over 20 days with no clear communication from their side. Eventually, I had no choice but to cancel the order. The worst part was the refund process. Out of the total €105 that I paid, they only refunded €8, which is completely unacceptable and makes no sense. I genuinely feel deceived and let down by their lack of transparency and terrible customer service. I strongly advise against buying from this company. Their service has been extremely poor, misleading, and borderline fraudulent. Save your money and avoid the frustration—find a more reliable company to do business with.

Waste of money, can buy the identically one from Ali Express for £4… save yourself the money!