EdenReviews of tryeden.com

Response from EdenJun 30, 2026

Hi there, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this has been. We know how important timely communication is, especially after placing an order. We sincerely apologize that you felt unsupported after your purchase and that we did not meet your expectations. This is not the experience we strive to provide for our members. Your feedback is important to us, and we appreciate you bringing these concerns to our attention. We’re committed to improving our communication and support so that every member receives the level of care and service they deserve. Thank you again for sharing your honest feedback. Susie from Eden 💚

Response from EdenJun 25, 2026

Hi there, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand your frustration. Reliable communication is incredibly important, especially when questions arise about medication dosing and treatment plans. We regret that you had difficulty reaching our team through email, phone, and live support, and that you did not receive the timely responses you needed. We also apologize for the issues you experienced with the website. We understand how concerning it can be to receive dosing instructions that appear inconsistent, particularly when you are unable to get clarification about your treatment plan. Feeling uncertain about medication changes can be frustrating and stressful, and we’re sorry that this was your experience. Your feedback is valuable and helps us identify areas where we need to improve. We appreciate the opportunity to have been part of your journey and wish you the very best with your new provider and your continued health goals. Susie from Eden 💚