Michael M.
Melanie was extremely friendly and…
Melanie was extremely friendly and helpful! She walked me through was I needed to do and made sure no further action was needed from me before ending the call

Try Eden Now We have a lofty mission: To improve metabolic health for 80 million Americans by connecting them with best-in-class programs, physicians, and state-licensed compounding pharmacies. We provide access to expert doctors and tailored treatment plans, helping you look, perform, and feel your best. Eden simplifies healthcare by delivering personalized treatments right to your door through our innovative and convenient platform that combines advanced technology with a personal touch. Contact Us Expert Connections: Access to knowledgeable doctors. Convenient Care: Virtual consultations and home delivery. Personalized Treatment: Custom plans from state-licensed compounding pharmacies. Transparent Pricing: No hidden fees. Ongoing Support: Continuous care and plan adjustments. Eden is revolutionizing healthcare by making it more accessible, transparent, and personalized. Our platform connects you with experienced doctors who specialize in metabolic health, ensuring you receive expert advice and custom treatment plans delivered right to your door. We pride ourselves on our credibility, and commitment to transparency about our services and pricing. Eden's ambitious goal is to improve metabolic health for 80 million Americans by connecting them with the best programs, physicians, and pharmacies. We are dedicated to providing a seamless, trustworthy, and customized healthcare experience, helping you lead a healthier, happier life.
Eden (tryeden.com) has 4,385 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Personal Care · Orlando, Florida
Excellent

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4,385 approved reviews, newest moderated first
Michael M.
Melanie was extremely friendly and helpful! She walked me through was I needed to do and made sure no further action was needed from me before ending the call
Erin C.
Joanne was great. She understood the problem and worked to fix it promptly.
Tomas
i received amazing customer service and an immediate solution from Melanie. She assisted me with every step and answered all my questions. I am very grateful for her help! Just an overall lovely individual!
Jessica
She was very helpful and nice I have always has a great experience with eden customer service
Steve S.
I needed help cancelling an order to delay it while I am on vacation. It was already charged when I saw I’d have an issue. Melanie (using the website customer service chat) was very prompt, understood the ask completely and took care of it for me. This was at 8am ET and the service was prompt, which was great.
Response from EdenSep 2, 2026
Hi there, Thank you so much for sharing your experience! We’re thrilled to hear Melanie was prompt, understood exactly what you needed, and was able to quickly help with delaying your order while you’re away. We know how important it is to get situations like this handled before traveling, and we’re so glad Melanie made the process easy and stress-free. Thank you for recognizing Melanie and for being part of Eden! Susie from Eden 💚
SA
A huge shout out to Eden's customer support team! Their timely response to address my unique request is greatly appreciated!
Response from EdenSep 2, 2026
Hi there, Thank you so much for your wonderful review and shout-out to our customer support team! We’re thrilled to hear your unique request was handled quickly and with the attention it deserved. Providing timely and helpful support is exactly what we strive for, and we truly appreciate you taking the time to recognize our team! Thank you for being part of Eden! Susie from Eden 💚
Rachael W.
Erin was very helpful and patient with me while explaining what steps I needed to take to ensure my meds were processed and what next steps were to come.
Linda
Sandra was extremely efficient and obtain the answers to my questions in a timely manner. She even went the extra step to make sure that I was able to complete the intake form and redirected me to another website to open the email. Great people skills!