Try Eden Now We have a lofty mission: To improve metabolic health for 80 million Americans by connecting them with best-in-class programs, physicians, and state-licensed compounding pharmacies. We provide access to expert doctors and tailored treatment plans, helping you look, perform, and feel your best. Eden simplifies healthcare by delivering personalized treatments right to your door through our innovative and convenient platform that combines advanced technology with a personal touch. Contact Us Expert Connections: Access to knowledgeable doctors. Convenient Care: Virtual consultations and home delivery. Personalized Treatment: Custom plans from state-licensed compounding pharmacies. Transparent Pricing: No hidden fees. Ongoing Support: Continuous care and plan adjustments. Eden is revolutionizing healthcare by making it more accessible, transparent, and personalized. Our platform connects you with experienced doctors who specialize in metabolic health, ensuring you receive expert advice and custom treatment plans delivered right to your door. We pride ourselves on our credibility, and commitment to transparency about our services and pricing. Eden's ambitious goal is to improve metabolic health for 80 million Americans by connecting them with the best programs, physicians, and pharmacies. We are dedicated to providing a seamless, trustworthy, and customized healthcare experience, helping you lead a healthier, happier life.
Eden (tryeden.com) has 4,385 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
tryeden.com
Website
tryeden.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 86% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Katie was amazing and very attentive. She fixed my issue in less than 24 hours. Definitely appreciate all of her help!
Response from EdenAug 21, 2024
Hello Karmen!
We’re so glad to hear that Katie was able to assist you so quickly and attentively. Resolving your issue in less than 24 hours is exactly the level of service we strive to provide, and we’re thrilled that you appreciated her help.
If you need anything else, please don’t hesitate to reach out we are here for your journey!
More questions visit - The Care Portal or [email protected]!
Best regards,
Rajah
JM
Jennefer M.
The process was simple and user…
The process was simple and user friendly. Fast delivery!! The only minor thing is that i always receive the medication before i even get the tracking information.
Response from EdenAug 21, 2024
Hey Jennefer!
We’re glad to hear that you found the process simple and user-friendly, and that your medication arrived quickly. Fast delivery is something we strive for, so it’s great to know we’re meeting that mark!
We appreciate your note about the tracking information arriving after the medication. We’ll look into this to ensure a more seamless experience in the future. Your feedback helps us improve, and we value your input.
If you have any other questions or need assistance, please don’t hesitate to reach out via the care portal or [email protected]!
Best regards,
Rajah
KA
Kath
Katie responded to my phone message…
Katie responded to my phone message quickly and assisted with ensuring I received the 100 dollar discount on my first month prescription. She was pleasant, answered some additional questions I had and delivered exemplary customer service.
Response from EdenAug 21, 2024
Hey Kath!
We’re happy to hear that Katie responded to your phone message so quickly and helped you secure the $100 discount on your first month’s prescription. It’s great to know she was pleasant, answered your questions, and provided exemplary customer service. We’re lucky to have her on our team!
If you have any more questions or need further assistance, please don’t hesitate to reach out via the care portal or [email protected], We are here every step of the way during your Journey!
Best regards,
Rajah
DE
Deborah
I asked to increase my dose and was…
I asked to increase my dose and was told I couldn’t increase greater then 10 and I need to increase to higher dose of 12.5
Response from EdenAug 16, 2024
Hi Deborah,
Thank you for reaching out! I understand your request to increase your dose to 12.5mg. Currently, we don’t offer doses over 10mg for some of our treatment plans. However, we’re always looking to expand our offerings, and higher doses MAY become available in the future.
If you have any other questions or need further assistance, please feel free to reach out.
Best regards,
Rajah
PP
Penny P.
Meilhail went above and beyond to help…
Meilhail went above and beyond to help me solve an order/shipping issue I had in lightning speed!
I am very happy with my choice to go with Eden and will stay a customer!
Thank you again Meilhail!
Penny Pogue
Response from EdenAug 21, 2024
Thank you for your wonderful feedback, Penny!
We’re so glad to hear that Meikhail went above and beyond to resolve your order and shipping issue so quickly. It’s great to know you’re happy with your choice to go with Eden, and we’re happy to have you as a loyal member!
Thank you again for sharing your experience, and please don’t hesitate to reach out if you need anything else via the care portal or [email protected]!
Best regards,
Rajah
PA
Pat A.
Responsive
They are always on top of my prescription each month.
Response from EdenAug 16, 2024
Hi Pat,
AWESOME to hear that your experience with Eden so far has been amazing, we strive to provide quality service and delivery speed--And clearly we didn't fall short with you!
Best regards,
Rajah
CU
customer
Transparent pricing
Transparent pricing. Flat rates without tricky increases. I am pleased.
Response from EdenAug 16, 2024
Hello!
Thank you for the 4-star review! We're glad to hear that you appreciate our transparent pricing and flat rates. We believe in keeping things straightforward and are pleased that it’s working well for you.
If there’s anything we can do to make your experience even better, we’re all ears!
Best regards,
Rajah
OM
Orshi M.
Questionable Pharmacy Practices
I recently had an unsettling experience with EDEN, a service that prescribes GLP-1 medications. From the outset, their website implied that they were filling prescriptions through an FDA-licensed pharmacy, which gave me some initial confidence. However, after doing my own research, I discovered that my medication was being sent to a place called Boothwyn Pharmacy.
To my surprise and concern, Boothwyn Pharmacy is not FDA-licensed. Upon further investigation, I found out that this pharmacy primarily compounds pet medications, as evidenced by their Instagram page. They don’t even have a legitimate website, which is a huge red flag for any pharmacy handling human medications.
Given this, I strongly urge anyone considering EDEN to check the FDA website and ensure that your prescription is being filled by an FDA-registered 503B outsourcing pharmacy. Always check the registration of the pharmacy yourself and demand a copy of your prescription.
Another issue I encountered was with the prescribing process itself. I never had any meaningful interaction with a doctor. The process felt very automated, with my prescription being approved with minimal communication. I sent questions to the doctor who supposedly approved my prescription, but he/she never responded back to me. It felt like my prescription was rubber-stamped without any real consideration for my health and safety.
When I raised concerns about the pharmacy, the support team at EDEN completely ignored my messages. Over three days, I sent more than ten messages, explicitly stating that I did not want the medication from Boothwyn Pharmacy due to its lack of FDA licensure. Despite this, they still shipped the medication to me without any response or acknowledgment of my concerns.
In summary, I would strongly advise others to steer clear of EDEN. While their prices may be lower, the risks are not worth it. The lack of transparency, poor communication, and questionable pharmacy practices make this a service I cannot recommend. You truly don't know what you’re getting, and when it comes to your health, that’s not a risk worth taking.
Response from EdenAug 21, 2024
Hi Orshi,
If there’s anything further you’d like to discuss or if you have additional feedback, we’re here to listen and have requested more information.
Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration and concerns you’ve encountered. Your feedback is incredibly important, and we’re committed to improving our services based on what you’ve shared.
We understand that transparency and communication are vital, and we regret that your experience did not reflect our usual standards. We will be closely reviewing our processes and interactions to ensure that we provide the level of service and clarity our clients deserve.
Best regards,
Rajah
