Caitlin R.
Customer service is 10/10
Mahala has been an absolute gem, she has been helping me with my issue of an extra charge on my account. This issue popped up randomly and without hesitation she addressed the issue and sent it up the chain. Her communication has been excellent & the issue was resolved! Eden support is definitely 10/10!
Response from EdenSep 30, 2024
Hello Caitlin, Thank you so much for sharing your experience! It’s awesome to hear that Mahala was such a huge help in getting that unexpected charge sorted out. It sounds like she jumped right in, escalated it when needed, and kept you in the loop the entire time—that kind of support really makes a difference. We're so glad to hear everything got resolved smoothly for you to continue your Journey! If you need more assistance during your journey please reach out via the care portal or [email protected]! Best regards, Rajah




