Tara K.
I started with this company almost a…
I started with this company almost a year and a half ago. The first year was great! Customer service was the best I've ever experienced! I still think this company is great and has potential. The last 6 months I haven't been as satisfied with the different pharmacies they are using. The compound doesn't seem as effective as it was the first year I was with them. This month my prescription decreased from 90 units to 61 and I don't understand why. I recommend this company, I am just not sure I will continue my weight last journey with them.
Response from EdenNov 4, 2025
Hi Tara 😊 Thank you for being with us for so long and for taking the time to share your honest feedback. We’re truly happy to hear that your first year with Eden was such a positive experience, and we understand your concerns about the recent changes. Pharmacy transitions and dosage adjustments can sometimes create frustration, and we want to make sure you feel fully supported and confident in your treatment. Please reach out to our team so we can review your prescription details and discuss any dosage questions you have. Your feedback is incredibly valuable and helps us continue improving consistency and quality for all members. We truly appreciate your trust and for being part of the Eden community 💚 Susie Eden Care Team