Lisa S.
Eden is working!
I started my weight loss journey with Eden December 2025, and so far so good. Shipping is fast, and overall a great experience. The only thing I've noticed with the shipping is the ice pack is not cold at all anymore, and I grab my delivery as soon as it is delivered. I know it goes through a few days of transit, but that is the only thing as far as shipping. I did get charged for an extra month twice in one day, I am still waiting on a refund for that, but I will still continue with Eden despite the payment issue. I would recommend Eden, so far overall it has been a positive experience.
Response from EdenJan 26, 2026
Hi Lisa! Thank you so much for sharing your experience and for your thoughtful feedback! We’re really glad to hear your journey with Eden has been positive overall and that you’ve seen progress since starting in December. We appreciate you calling out both the fast shipping and your concern around the ice packs — that feedback is truly helpful. We also understand how frustrating duplicate charges can be and appreciate your patience while the refund is being resolved. Your trust and recommendation mean a great deal to us. If you need any assistance regarding your refund or have additional questions, please don’t hesitate to reach out to me directly at [email protected]. We’re always happy to help and support you along the way. Warmly, Kelley