EdenReviews of tryeden.com

Response from EdenMar 13, 2026

Hi there, thank you for sharing your experience. We understand how frustrating it can feel when you’re putting in the effort with healthier eating and regular workouts and not seeing the results you hoped for yet. Weight loss and body changes can vary from person to person, and sometimes it can take a bit of time for the body to respond. Our care team is always happy to review your progress, answer questions about your treatment plan, and help determine whether any adjustments might be helpful. If you’re open to it, please reach out to our support team through your portal so we can take a closer look and make sure you’re getting the most out of your program. We’re here to support you every step of the way. Susie 🌿 Eden Care Team

Response from EdenMar 12, 2026

Hi Justin, Thank you so much for sharing your experience. We’re glad to hear Joanne was able to help pause your membership and take care of removing your payment method to give you peace of mind. It’s great to know the process was quick, easy, and that she made the experience pleasant for you. We truly appreciate your feedback and hope to support you again whenever you’re ready to return. Susie 🌿 Eden Member Care Team 💚

Response from EdenMar 12, 2026

Hi there, Thank you for taking the time to share your experience. We're glad to hear Florida was able to clearly explain Eden’s billing policy and resolve your issue efficiently. Providing helpful and thorough support is very important to us, and it’s great to know she took the time to make sure all of your questions were addressed. We also appreciate you mentioning the wait time and your patience while reaching us. Your feedback helps us continue working on improving response times while still providing quality support. Thank you again for sharing your experience. Susie 🌿 Eden Member Care Team 💚

Response from EdenMar 12, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations, though we're glad Kim was able to assist you and ensure your refund was taken care of. If you have any additional questions or need further assistance, our team is always here to help. We appreciate you taking the time to share your experience. Susie 🌿 Eden Member Care Team 💚

Response from EdenMar 12, 2026

Hi there, Thank you so much for sharing your experience. We’re really glad Steff was able to step in and guide you through the portal and make the process easier. It’s wonderful to hear how much you appreciated her support. We’re also grateful for your kind words about our Customer Care team. Feedback like this means a lot to us, and we’re always here if you need help with anything in the future. Thank you again for choosing Eden. Susie 🌿 Eden Member Care Team 💚

Response from EdenMar 12, 2026

Thank you for your feedback. We appreciate you sharing your experience. While we’re sorry the wait time to reach customer support was longer than expected, we’re glad to hear that once connected, your issue was handled quickly and easily. Your feedback helps us continue improving both our response times and overall experience. Susie 🌿 Eden Care Team

Response from EdenMar 12, 2026

Thank you for the kind feedback! We’re so glad to hear that Kim provided you with a great experience. We truly appreciate you taking the time to recognize her support. Susie 🌿 Eden Care Team

Response from EdenMar 12, 2026

Thank you for sharing your experience. We’re so glad to hear that Joanne was able to help you sort out your account quickly and efficiently. Providing clear, helpful support is very important to our team, and we truly appreciate you recognizing her excellent service. Susie 🌿 Eden Care Team