EdenReviews of tryeden.com

Response from EdenApr 3, 2026

Hi Sarah, I’m really sorry to hear this—that’s definitely not the experience we want for you, and I understand your concern with the condition your prescription arrived in. Please reach out to us directly so we can take a closer look and make this right for you as quickly as possible. We take situations like this seriously and will work with you on a resolution, including your refund request. We’re here to help and will make sure this is handled properly. Susie 💚 Could you please check if you see an actions menu (it might look like three dots) next to each of the duplicate pending contracts? If so, you should find an option to "Void" the contract in that menu. Please go ahead and void all the extra copies.

Response from EdenApr 3, 2026

Hi there, Thank you so much for sharing this! I’m really glad to hear Melanie was able to jump in quickly and take care of everything for you—that’s exactly the experience we aim to provide. We’re always here if you need anything 😊 Susie 💚

Response from EdenApr 3, 2026

Hi Laura, I’m really sorry you’ve had to deal with this month after month—that’s incredibly frustrating, especially when it’s supposed to be automatic. You shouldn’t have to keep calling in to get something processed that’s already scheduled. This is not the experience we want for you, and I completely understand why this has become such a concern. We definitely want to take a closer look at what’s causing the breakdown and get this fully fixed so you’re not dealing with this again. Please reach out to us directly so we can review your account in detail, correct the scheduling issue, and make sure your future orders process and ship as expected. We’ll stay on it with you until it’s resolved. Thank you for your patience—we truly appreciate it and want to make this right. Susie 💚

Response from EdenApr 3, 2026

Hi there, Thank you so much for taking the time to share this thoughtful feedback! I’m really glad to hear Xyry’s clear communication and quick response time helped keep everything running smoothly—that’s exactly the kind of support we aim to provide. We truly appreciate your kind words and are so happy to have you with us 😊 Susie 💚

Response from EdenApr 3, 2026

Hi there, Thank you so much for sharing this! I’m really glad to hear Kaliane kept you informed every step of the way and helped make the delivery process smoother—that kind of communication means everything. We truly appreciate your support and are so happy to have you with us 😊 Susie 💚

Response from EdenApr 3, 2026

Hi there, Thank you for sharing your experience! I’m really glad to hear you haven’t had any adverse side effects and that you’re already seeing progress—that’s a great start. We’re here to support you every step of the way, so don’t hesitate to reach out if you need anything 😊 Susie 💚

Response from EdenApr 3, 2026

Hi there, Thank you so much for sharing this! I’m really glad to hear Joanne was able to get straight to the point while still being kind and helpful—that’s exactly the experience we aim to provide. We’re always here if you need anything 😊 Susie 💚

Response from EdenApr 3, 2026

Hi there, Thank you for sharing this! I’m so glad to hear Ram was able to answer your questions and make sure everything was taken care of to your satisfaction. We’re always here if you need anything 😊 Susie 💚