Barevita FootwearReviews of trybarevita.com

The shoes are distinctive and comfortable. There was a glitch in the prompt confirmation and the customer service response was prompt, courteous and effective.

I made the mistake of ordering little boots from Bear I made the mistake of ordering little booties from BareVita! Their customer service is terrible. I tried them on when they arrived and they felt terrible. They were way too big and hit my ankle bone I wrote to the customer service and they said I don’t have to return them but they will give me 30% of my money back so that leaves me out $50 for shoes I cannot wear. The shoes were guaranteed to be comfortable I don’t know what a guarantee means, but I thought it would mean if they weren’t comfortable, I would be able to get my money back when I went online to read other reviews they mirrored exactly what I had gone through. So I don’t know how they got 4.6 score. They lie they are unreliable and their shoes are horrible.

I had an issue with my order and it was resolved quickly and easily. I really appreciate all they did for me.

The shopping/browsing at all the beautiful shoe designs were astonishing. I was having a difficult time trying to decide which ones I wanted the most. The quality of the shoes was beautiful. I got my order, but I just could not get them on since I have wide feet. I emailed Barevita and told them, while the shoes were so awesome, I would not be able to wear them and could I return them. They were on top of this and immediately responded to my problem. My window of return time was expended (due to me losing track of time) and they offered me a 30% refund on my purchase and suggested gifting the shoes rather than return them. I asked them if in the future they might consider making shoes for those of us who might take a wider size and they said that they will take the consideration and pass it on. I am excited if they do! I loved those darn shoes! The customer service that they displayed was phenomenal and you don't see that much when you shop on-line. They have me hooked for sure! Wonderful vendor to work with. I am so impressed. Thank you Barevita. I am donating my two pairs of shoes to our local homeless shelter. Keep up the good work!! Gloria

One hundred percent fabulous service!!!

Purchased 2 pair at the same time. They arrived and the fit and quality wasn’t that great. Tried to get a refund….they first offered to send new shoes (like I wanted that), then the first offer when I stated I wanted to return the shoes was 30% back on $119.90 spent…when I said I wasn’t happy they offered a 50% refund as their final offer. I then said I would send the shoes back for a full refund and didn’t hear back from them. I did tell them if they were selling shoes in the US they needed a better return process. I just sent a message say I would take the 50% return. Who knows if that will happen. About 5 hours later, They sent message back they would process the 50% refund. Buyers beware!!!! I wouldn’t recommend this company at all. Being a senior on a fixed income and not being able to get a full refund, just isn’t good business, nor is it good customer service.

Emma was very helpful in resolving my issue, and quickly responded to my email. Thank you!

Although I had an issue with the fit of the shoes I ordered, the customer service was quick to respond and offer suggestion for a replacement. If only other businesses handled customers issues the way Barevita does the world would be a happier place. Can’t think you enough for being so helpful. I am now a customer for life.