TrustFaresReviews of trustfares.com

Thank you for helping me to have a good offer for my flight to ho back home

I put one star because they had nothing less. I booked a flight to Dominican Republic in February 2023 for December 2023, 10 months in advanced. After i paid for the flight they contacted me that i had to verify my flight and then told me about the price change. I should have cancelled right there and then. Fast forward to December. I noticed my flight was not on my Delta app and when I was putting in my confirmation number nothing came up. I called Delta and they told me my flight had been canceled by the travel agency!!!! I had received no notification or any refund. When I called TrustFares the agent played it off like it was all Delta's fault and even proceeded to yell at the Delta agent and call them a liar and then proceeded to yell at me!!! They told me they weren't refunding me the money and to dispute my card. They brushed me off. So I had to book a different flight, obviously directly with the airline. Fast forward a bit more to April 2024, I am still disputing the charges as my card keeps getting rebilled for the amount of the flights. TRUSTFARES IS HORRIBLE! DO NOT BOOK WITH THEM! THEIR CUSTOMER SERVICE IS TERRIBLE!!

Nice it’s easy to do reservations

Very good experience and will most definitely be using again!!

I just wanted to take a moment to express my heartfelt appreciation for the outstanding customer service I received. The team’s kindness and genuine helpfulness made my interaction with your company incredibly positive. Thank you for your dedication to excellence in customer satisfaction.

David is an excellent feedback

Jeff was very helpful and professional

Great service