Just a really nice group of people to work with very accommodating sometimes they would get quiet for a little bit but then whenever they came back they had all kinds of good information they really help me out when a lot of other places just turned their back much appreciation to this company
Response from Truss Financial GroupSep 11, 2026
Thank you, Samuel! Really glad we could help when others couldn’t. We appreciate you sharing your experience.
KM
Kevin M.
Process was seamless and they truly…
Process was seamless and they truly understand how self employed people work.
Response from Truss Financial GroupSep 11, 2026
Thank you, Kevin! Glad the process felt seamless and worked well for your situation as a self-employed borrower.
BW
Bruce W.
Truss Financial Group Wants Your Business
This company really wants your business and they work hard, efficiently, effortlessly, friendly, professionally and accurately.
I was so impressed by the gentleman who assisted me through the process with was so easy. He answered all my questions over the phone and I had what I wanted and needed which was a Home Equality Line of Credit.
This company did for me what the banks or credit unions would not do and I highly recommend them. They want your business and they will work very hard for it. My questions were answered the same day and normally within minutes.
I will definitely be using them again, should I need to in the future.
Thank you Truss Financial Group!!!
Best,
B.L.
Response from Truss Financial GroupSep 7, 2026
Thank you, Bruce! for such a kind review. Really glad we could make the process easy and get you what you needed. We’d be happy to help again anytime.
DS
Derek S.
Excellent HELOC Experience With Reza Tak and His Team
Excellent HELOC Experience With Reza Tak and His Team
I recently completed a HELOC with Reza Tak and Truss Financial Group, and my experience was excellent from beginning to end.
Reza brought a tremendous amount of knowledge and experience to the application process. He took the time to explain my options, answered my questions clearly, and helped me understand the loan structure so I could make an informed decision. I especially appreciated that I never felt pressured or rushed.
I also want to recognize Delania Tak, who provided exceptional service throughout the entire process. She was responsive, patient, and consistently kept me informed as we moved through income verification, documentation, final approval, eNotary, and funding.
There are a lot of moving parts involved in obtaining a HELOC, and having Reza and Delania available to answer questions made the process much easier. Most importantly, they followed through—the HELOC was successfully approved, closed, and funded.
It’s refreshing to work with a lending team that combines experience with excellent customer service and communication.
I highly recommend Reza Tak, Delania Tak, and Truss Financial Group. They earned my five-star rating, and I would gladly work with them again.
Response from Truss Financial GroupSep 7, 2026
Thank you, Derek! Glad the team could make the HELOC process clear and keep things moving smoothly all the way through.
CR
Cassandra R.
Wonder!
Wonder!! Easy process great customer service.. Look forward to doing more business.
Response from Truss Financial GroupSep 7, 2026
Thank you, Cassandra! So glad you had a good experience with us. We’d love to work with you again!
BB
Bradford B.
Disappointed in service
Disappointed in service. Funds went to wrong account and no one responded to request for changes.
Response from Truss Financial GroupSep 7, 2026
We’re sorry about this, Bradford. We understand how frustrating that must be. Please reach out to us at [email protected] or 888-878-7715 so the team can look into it and help.
GG
Grady G.
The biggest thing for me was the follow…
The biggest thing for me was the follow up, Jacob was on point in every aspect of loan application,very patient with me especially when was trying to find documents that they needed to approve the loan.
Response from Truss Financial GroupSep 7, 2026
Thank you, Grady! Glad the team could stay on top of things and help you through the process.
EW
Edward W.
COMMUNICATION WAS TERRIBLE
COMMUNICATION WAS TERRIBLE! RIGHT NOW IVE BEEN WAITNG FOR 2 DAYS FOR A RESPONSE TO SEE IF CHECKS THEY WROTE WERE CASHED. BY CREDIT CARDS THEY SAID I HAD TO PAY ! IVE EMAILED THE TEAM AND CYNTHIA RIVERA ASKING TO CONFIRM AND NO RESPONSE !!!!!
Response from Truss Financial GroupSep 4, 2026
We’re sorry about the communication issues, Edward. We understand how frustrating it is to be waiting for an update.
Please reach out to us at [email protected] or 888-878-7715 so our team can look into this directly.