Alex W.
ease of doing business
ease of doing business. Customer service is fairly prompt and also easy to work with.

Ordering parts for your equipment can be frustrating and difficult. At TruPar.com, we understand that when a piece of equipment is down, your entire operation can come to a standstill. We have built tools to help you get the support you need, so you that you can get the correct part, and quickly! With real-time pricing & and availability and same day shipping for instock items, you can have your part in a matter of days. Our dedicated support team will help you locate the part you need for your equipment, and will assist you if you have any questions during the checkout process. We’ve incorporated tools like “Lists” and “Quotes” to make reordering a breeze. Our commitment to service, knowledge, and product availability has made us the premier source for materials handling parts online.
TruPar.com® (trupar.com) has 322 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Alex W.
ease of doing business. Customer service is fairly prompt and also easy to work with.
Keith A.
Helpful info on older equipment
Adam J.
Great price and fast service.
Jack
RECEIVED THE ORDER FAST HAD THE FILTER THE NEXT DAY AND DIDNT HAVE TO PAY EXTRA.
AMBER S.
Easy website to navigate and fast shipment delivery!
Response from TruPar.com®May 23, 2023
Dear Amber Sharp, Thank you for your positive feedback! We are thrilled to hear that you had a pleasant experience with our website and our fast delivery service. Your satisfaction is our top priority. Should you need any further assistance, feel free to reach out at any time. Thanks, Sean McDonnell CEO, TruPar.com®
att STEVE M.
the right part the right price
Response from TruPar.com®May 23, 2023
Dear Steve, Thank you for choosing TruPar.com for your parts needs. I'm pleased to hear that you found the right part at the right price. We're committed to providing top-quality products at competitive prices. If you need any further assistance or have suggestions to improve our service, feel free to email me directly. Best Regards, Sean McDonnell CEO, TruPar.com
James H.
Have another shipping option for small orders which are not in a rush. Ordered 10 diodes which would fit in a small box and the shipping was nearly as much as the items which we ordered for stock.
Response from TruPar.com®May 24, 2023
Dear Mr. Hammond, I am Sean McDonnell, CEO of TruPar.com. I recently came across your review and I want to take a moment to personally address your concerns. Firstly, I'd like to extend my gratitude to you for taking the time to share your feedback with us. We value your input as it helps us improve and better serve all of our customers. I understand your concern about the shipping cost for smaller, less urgent orders. We strive to provide the most economical and efficient shipping solutions, and your feedback has highlighted an area where we can improve. In light of your comment, I am excited to let you know that we are currently reviewing our shipping policies and are exploring options to introduce a more cost-effective shipping solution for smaller orders. This is something we are committed to implementing and I assure you that your experience has expedited this process. We highly value your business and are working diligently to rectify the situation. Once the new shipping method is available, we will ensure to notify you so you can take advantage of it for future orders. Thank you again for your feedback, Mr. Hammond. Customers like you help us strive to do better every day. Best regards, Sean McDonnell CEO, TruPar.com
Robert
Parts are readily available website is easy to use prices are very competitive